Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Guenter Cherranfant

Miami,FL

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Office Manager

Presidential Aviation
11.2023 - Current
  • Drive Profitable Portfolio Growth: Strategic planning and execution for profitable portfolio growth.
  • Client Engagement Excellence: Develop and execute client engagement plans, fostering proactive communication through recurring calls and meetings.
  • Negotiation and Contract Management: Lead development of proposals, negotiate client contracts, and oversee implementation of solutions.
  • Cross-functional Collaboration: Collaborate with internal partner teams to advance key priorities, including client contract negotiations, renewals, expansions, and product implementations.
  • Payments Expertise: Payment expert, providing proactive expertise on policies, benchmarking, and recommendations for program optimization.
  • Operational Excellence: Champion proactive resolutions for client operational escalations, ensuring best-in-class client experience.
  • Managing and navigating Ebis software seamlessly for generating work orders and purchase orders. Minimum of 40 per day.
  • Quality control to ensure growth and revenue with completion of jobs on private chartered aircraft
  • Overseeing store supply ordering process and guaranteeing that store needs are being met within budgetary guidelines
  • Responsible for processing all vendor invoices and working alongside accounting to ensure payments and billing are met
  • Meeting with vendors to build partnerships and retain business-to-business relationships.
  • Managed vendor relationships, negotiating contracts for cost savings of 10% per month while maintaining high-quality services
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences

Project Manager

Quantum Studios Pro
02.2020 - 11.2023
  • At Quantum Studios Pro, my role is to manage 60+ employees and onboard them to their positions.

  • Ensuring that invoices are completed by keeping up with in-house contractor payrolls.
  • Oversee that projects are completed by the deadlines given.
    Hire and recruit new talent.
  • Quality control to ensure growth and revenue
  • 3+ years of experience in leading teams
  • Work collaboratively with teammates to ensure shared delivery across channels
  • Support collaborative annual planning, forecast updates, budget management, and performance reporting.
  • Support delivery for integrated acquisition marketing

Operations/ Sales specialist

Apple
02.2014 - 04.2022
  • As an operations specialist, I am part of the team that is tasked with guaranteeing the customer's satisfaction by ensuring the latest Apple product is in their hand
  • Tasked with the responsibility of ensuring products take the final step in the supply chain: getting into the customers' hand
  • In charge of the store's entire inventory - products, parts, tools, and supplies
  • Making sure the entire team has the support, knowledge, and resources required to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive
  • Managing and meeting multiple inventory deadlines each week
  • Observing guidelines to allow secure access to products and movement through the stockroom.

Platinum Consultant

American Express
04.2016 - 07.2018
  • American Express Platinum Consultants deliver extraordinary care by promptly and accurately responding to customer inquiries
  • Service 100+ high demand Platinum or Centurion (black cards) calls a day
  • Processing multimillion dollar payments, assisting with booking, world travel, and managing customer finances
  • Managing customer finances, generating extra account values and keeping abreast of banking policies and legislation.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement

Manager

U-Want-It-Auto
01.2015 - 01.2017
  • As a Brand Associate I was responsive for engaging and connecting with customers by providing excellent customer service resulting in brand loyalty
  • Required to be an expert in product to educate, inform, inspire, and wardrobe the customer
  • Drive sales and service using suggestive selling.

Assistant Manager

Panda Express
01.2011 - 01.2014
  • Manage and facilitate daily operations of the restaurant
  • Teach, train, coach, and hold all team members to policy Stanford's of company
  • Cooks, plates, and follows portion standards for food products in accordance with production requirements
  • Cooks and stores food at required temperature; labels, dates, and rotates all products in accordance with company standards
  • Preforming weekly assessments and giving feedback to team members
  • Greet and serve customers.

Education

High School Diploma -

North Miami High School
North Miami Beach, FL
01.2008

Skills

  • Strategic planning
  • Sales
  • Management
  • Office Management
  • Facility Management
  • Vendor Relations
  • Project Coordination

Certification

  • Go Lean Sigma Six Yellow Belt
  • Go Lean Sigma Six Green belt

Languages

Haitian Creole
Native or Bilingual

Timeline

Office Manager

Presidential Aviation
11.2023 - Current

Project Manager

Quantum Studios Pro
02.2020 - 11.2023

Platinum Consultant

American Express
04.2016 - 07.2018

Manager

U-Want-It-Auto
01.2015 - 01.2017

Operations/ Sales specialist

Apple
02.2014 - 04.2022

Assistant Manager

Panda Express
01.2011 - 01.2014

High School Diploma -

North Miami High School

Similar Profiles

CREATE PROFILE
Guenter Cherranfant