Guerdy Surphin

Establish and maintain relationships with patients to deliver quality services according to program plan.

Educate patients on their chronic conditions (asthma diabetes, hypertension, Cholesterol, obesity, smoking etc.) Coordinate patient care with their physicians, nutritionists, social worker, hospitals, and other providers. Assisting patient and set goal for changes. Encouraged patients eat healthy, exercise, and explained to them how to deal with stress level.

• Assisted clients in finding new ways to inspire healthier habits.
• Encouraged patients to see specialist.
• Follow up call reminder within one week after patient first initial with Health Coach.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Tested and recorded blood glucose levels.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Obtained all prescribed laboratory testing
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
• Assisted with routine checks and diagnostic testing by collecting and processing specimens
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Tested and recorded blood glucose levels
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Served as a, key member of interdisciplinary healthcare team for demanding family medical practice. Great customer service knowledge, working in call center experience, assisting patient and set goal for changes.
• Assisted multiple MD's Pediatrics FNP and RN team. Scheduling patient to see specialist. Endocrine, Nephrology Optometrist and do authorization when patient going to specialist, Ct scan and much more.
• Ensuring optimal patient care and smooth daily function in office,
• Performed phlebotomist, collected patient blood samples in safe sanitary manner for diagnostics testing, rapid strep test, performed urine pregnancy test.
• Contacted pharmacy to make sure patient receive medication ordered by physicians, performed vaccination, PPD implant, record patient vaccination for department of health.
• Filed patient medical charts, entered, and maintained patient information in data system.
• Taught patients about medications, procedures and care plan instructions
• Sanitized, restocked and organized exam rooms and medical equipment
• Ordered and prepared reagents and supplies
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
• Obtained pre- and post-treatment vital signs and weight
• Obtained all prescribed laboratory testing
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
• Completed clinical procedures and gathered patient data for interpretation by physician
• Performed clerical duties, such as word processing, data entry, answering phones and filing

• Gathered forms and copied insurance cards to collect patient information
• Obtained client medical history, medication information, symptoms and allergies
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Tested and recorded blood glucose levels.
• Obtained all prescribed laboratory testing.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
• Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Obtained pre- and post-treatment vital signs and weight.
• Taught patients about medications, procedures and care plan instructions.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
• Sanitized, restocked and organized exam rooms and medical equipment.