Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gueri M Pozo Mieses

Goose Creek,SC

Summary

Detail-oriented Hvac versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Bilingual interpreter professional fluent in Spanish and English. Adept at keeping original emotion, style and content of messages. Well-versed in cultural context of conversations. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.

Overview

3
3
years of professional experience

Work History

HVAC Technician

The 2nd Home LLC
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.

Construction Worker

Leadec
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.

Technician

Standing Company LLC
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.

Customer Service Representative

Advance Auto Parts
06.2020 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.


Education

Associate of Arts - Economics

College of Charleston
Charleston, SC
05.2025

High School Diploma -

Centro Educativo Carmen Maria
Dominican Republic
06.2015

Skills

  • Defrost Controls
  • Leak Checks
  • Computerized Maintenance Management Systems
  • PC Expertise
  • Components and Capacitors
  • Excellent Problem-Solving Skills
  • Spanish Interpreting
  • Consecutive Translation

Timeline

Customer Service Representative

Advance Auto Parts
06.2020 - 09.2023

HVAC Technician

The 2nd Home LLC

Construction Worker

Leadec

Technician

Standing Company LLC

Associate of Arts - Economics

College of Charleston

High School Diploma -

Centro Educativo Carmen Maria
Gueri M Pozo Mieses