Guernica Surphin
Fuquay-Varina,NC
Summary
Dedicated Practical Nurse with strong customer service skills and exceptional organizational abilities. Adept at both verbal and written communication
Overview
4
4
years of professional experience
Work History
Admitting Clerk
New York Presbyterian Brooklyn Methodist Hospital
Brooklyn, NY
10.2022 - Current
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained accuracy, completeness, and security for medical records and health information.
- Communicated with insurance companies to research and resolved coding discrepancies.
Nursing Clinical Student Practical Nurse
Coney Island Hospital
Brooklyn, NY
07.2020 - 03.2021
- Responded and followed up to needs of patient population to foster comfortable and safe environment.
- Reviewed patient history to verify conditions and current medications.
- Administered medications safely and accurately, adhering to hospital policies and procedures.
- Contributed to efficient unit operations by organizing supplies, maintaining equipment, and ensuring proper infection control measures were followed.
Education
Associate of Arts -
Kingsborough Community College of The City University of New York
Brooklyn, NYPractical Nurse Certificate -
Mildred Elley
Brooklyn, NYSkills
- Medical Records Maintenance
- Documentation and Recordkeeping
- Critical Thinking
- Customer Service
- HIPAA Compliance Understanding
- ICD-10 Knowledge
- Problem-Solving
- Computer Proficiency
- Verbal Communication
- Medical Billing
Timeline
Admitting Clerk
New York Presbyterian Brooklyn Methodist Hospital
10.2022 - Current
Nursing Clinical Student Practical Nurse
Coney Island Hospital
07.2020 - 03.2021
Associate of Arts -
Kingsborough Community College of The City University of New York
Practical Nurse Certificate -
Mildred Elley