Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Guervens R. Jean Jacques

Methuen,MA

Summary

Social worker with over 7 years experience, specialist in communication and Restauration. Hardworking and motivated. Looking for a position with room for growth, and an opportunity to demonstrate professional abilities and commitment to success.

Overview

5
5
years of professional experience

Work History

Case Specialist

International Institute of New England
Lowell, MA
07.2023 - Current
  • Placement, Orientation, Social services
  • Conduct intakes and provide referrals to relevant health, social, housing, educational, and employment-related services
  • Provide comprehensive case management services to clients including case planning, home visits, program enrollment, advocacy, and coordination of core services appointments.
  • Reviewed and processed case files for accuracy and completeness.

Restaurant Team Member

Buffalo Wild Wings
Burlington, MA
06.2023 - 07.2023
  • Communicated clearly with kitchen staff regarding order specifics.
  • Ensured all dishes were prepared according to restaurant standards.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, Prepared food items such as salads, sandwiches, desserts., as needed.

Consultant Communication

PAHO | World Health Organization
Port-au-Prince, Haiti
01.2019 - 12.2021
  • Coordinated and authorized the execution of strategic communication steps for campaigns in collaboration with MARNDR technical executives and media representatives
  • Answered phone calls, directed inquiries to the appropriate person or department, and handled basic email correspondence
  • Conducted research and analysis of market trends, customer behaviors, and competitive landscape.

Social Worker

Hands and Feet Organization
01.2020 - 12.2020
  • Conducted assessments, developed individualized support plans, and delivered counseling for providing psychosocial support to individuals, families, or groups facing challenging life situations
  • Participated in court proceedings related to cases involving children or vulnerable adults.
  • Provided crisis intervention services for clients experiencing acute distress.

Education

First Aid CPR AED - Health Aide

American Heart Association
Winchester, MA
12-2023

English Learning Certificate -

EI Centro
03.2023

Bachelor's Degree in Social Work - Humanities

State University of Haiti
Port-au-Prince
01.2014

High School Diploma -

Haitian Communication Center
01.2009

Skills

  • General Repairs
  • Problem-Solving
  • Written Communication
  • Counseling
  • Referral management
  • Food Preparation
  • Patient Care
  • First Aid CPR AED

Languages

  • Haitian Creole - Native
  • English - Fluent
  • French - Fluent

References

Available upon request

Timeline

Case Specialist

International Institute of New England
07.2023 - Current

Restaurant Team Member

Buffalo Wild Wings
06.2023 - 07.2023

Social Worker

Hands and Feet Organization
01.2020 - 12.2020

Consultant Communication

PAHO | World Health Organization
01.2019 - 12.2021

First Aid CPR AED - Health Aide

American Heart Association

English Learning Certificate -

EI Centro

Bachelor's Degree in Social Work - Humanities

State University of Haiti

High School Diploma -

Haitian Communication Center

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