Industrious professional with over 10 years' experience in education, community service and human resources. Strategic leader, decision maker and problem-solver. Utilizing various skills and abilities to enhance overall success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teacher
Gwinnett County Schools
07.2023 - Current
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Participated in parent teacher conference to discuss developments of students and increase support.
Planned and implemented integrated lessons to meet national standards.
Teacher
School Board of Broward County
09.2014 - 07.2023
Make use of instructional procedures and materials to plan, prepare and deliver lessons that facilitate active learning.
Adhere to all procedures, guidelines, and policies in line with recommended teaching methods to help students reach learning objectives.
Work cooperatively to ensure sustainable relationship with parents, students, school personnel, administrators and members of public by communicating in confidentially and politely.
Conduct progress monitoring evaluations to measure performance of students and administer tests to measure academic proficiency and understanding.
Supported student teachers by mentoring on classroom management, lesson planning, and classroom/activity organization.
Patient Financial Service Representative
Joe DiMaggio Children Hospital
01.2015 - 08.2018
Demonstrate service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, employees, medical staff, volunteers, and community members to maximize communication and productivity.
Obtained and entered all necessary demographic, billing, and clinical information.
Deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to patients at time of registration.
Monitored customer accounts for payment delinquency and initiated collection efforts.
Communicated with physicians and staff or other appropriate personnel.
Verified insurance eligibility and obtained pre-certification/authorization, as necessary.
Scheduled and Checked-in patients.
Student Office Human Resource Assistant
Florida Atlantic University
05.2012 - 12.2015
Receptionist for Office of Alumni Association.
Collaborated with various departments to complete assigned tasks.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Managed filing system, entered constituent data for Alumni’s including address, updates and emails in database.
Completed and submitted foundation forms to specific departments.
Enter detailed data for recent graduates into Grad-Pack database after graduation.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Education
Bachelor of General Business - Studies, Healthcare Information Systems, Hospitality and Tourism Management, Meetings and Events Management
Florida Atlantic University
Boca Raton, FL
05.2017
Associate of Arts -
Broward College
Davie, FL
12.2013
Skills
Differentiated Learning Techniques
Community Involvement
Positive Atmosphere Promotion
Analytical Decision-Making
Classroom Management
Organizational Development Knowledge
Customer Service
Certification
Healthcare Information Systems
Hospitality & Tourism Management
Meetings & Events Management
Languages
Creole
Native or Bilingual
Timeline
Teacher
Gwinnett County Schools
07.2023 - Current
Patient Financial Service Representative
Joe DiMaggio Children Hospital
01.2015 - 08.2018
Teacher
School Board of Broward County
09.2014 - 07.2023
Student Office Human Resource Assistant
Florida Atlantic University
05.2012 - 12.2015
Bachelor of General Business - Studies, Healthcare Information Systems, Hospitality and Tourism Management, Meetings and Events Management