Guethens Moline
New Orleans,LA
Summary
Customer-focused Bell Attendant adept at delivering high productivity and completing tasks efficiently. Possess specialized skills in luggage handling, guest services, and communication. Excel in time management, problem-solving, and adaptability, ensuring top-tier service delivery in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bell Attendant
Riverfront hotel
New Orleans, Louisiana
06.2022 - Current
- Welcomed guests and provided assistance with luggage and transportation needs.
- Greeted guests with a friendly and welcoming attitude.
- Assisted guests with luggage storage and retrieval.
- Coordinated with front desk staff to ensure smooth guest check-in processes.
- Monitored parking areas for safety and assisted guests with vehicle retrievals.
- Organized special requests from guests such as wake-up calls or extra pillows and linens.
- Maintained cleanliness and organization of the lobby and entrance areas.
- Communicated regularly with supervisor regarding any concerns or issues that arose.
Houseperson
Dela post hotel
New Orleans, Louisiana
01.2024 - 08.2026
- Maintained cleanliness of guest areas and public spaces throughout the hotel.
- Collaborated with housekeeping team to ensure timely room turnover.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Maintained cleanliness of storage areas for linen and other supplies.
- Monitored inventory levels of cleaning supplies and equipment regularly.
- Assisted in setting up meeting rooms for events and conferences.
- Delivered items to guests' rooms upon request.
- Provided exceptional customer service by addressing guest inquiries promptly.
- Provided excellent customer service at all times.
- Reported maintenance issues to management for prompt resolution.
Education
Guethens
New Orleans, LASkills
- Luggage assistance
- Guest services
- Event coordination
- Inventory management
Timeline
Houseperson
Dela post hotel
01.2024 - 08.2026
Bell Attendant
Riverfront hotel
06.2022 - Current
Guethens