Guia N. Gallarde

Work History

Unit Clerk

Robert Packer Hospital

10.2022 - Current

Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Delivered clerical support by handling range of routine and special requirements.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Interacted with customers by phone, email, or in-person to provide information.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
Provided clerical support, addressing routine, and special requirements.
Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
Arranged discharges and patient transportations.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Placed new supply orders, managed inventory and restocked clerical spaces.
Prepared admissions charts and scanned records.
Answered multi-line telephone system, provided information, and directed calls.
Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Worked effectively in fast-paced environments.
Developed strong organizational and communication skills through coursework and volunteer activities.
Developed and maintained courteous and effective working relationships.
Demonstrated respect, friendliness and willingness to help wherever needed.
Self-motivated, with a strong sense of personal responsibility.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Skilled at working independently and collaboratively in a team environment.

Caregiver

Judy Hanselman

04.2022 - Current

Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Drove clients to shop for groceries, attend doctor appointments and run errands.

Caregiver

Mary and Jonathan

03.2022 - Current

Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Supported bathing, dressing and personal care needs.
Followed safe lifting and transferring techniques to transport residents.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Assisted patients with daily personal hygiene.
Cooked appetizing and satisfying meals and snacks.

Family Nanny

Mr. & Mrs Jeremiah Brown

02.2021 - Current

Created nurturing, safe environments to promote emotional, social and intellectual growth.
Read books to promote language development.
Observed children during snack time to prevent choking.
Used appliances, equipment and vehicles correctly to maximize safety.
Fostered learning by creating educational games and projects.
Helped children discover enrichment activities to inspire imagination and creativity.
Monitored children's safety and well-being to prevent accidents and falls.
Enforced rules to teach good manners and maintain safe environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Read stories and played alphabet games to promote early literacy.
Balanced schedules to promote optimal rest, play and educational periods.

Housekeeper

Stephanie Baltzer

09.2017 - Current

Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Maintained and organized cleaning supplies stock.

Family Nanny

Dr. George Zenonos &Mrs Rafaila Zenonos

06.2018 - 02.2020

Created nurturing, safe environments to promote emotional, social and intellectual growth.
Read books to promote language development.
Monitored playtime to prevent overuse of technology, television, or other influences.
Observed children during snack time to prevent choking.
Used appliances, equipment and vehicles correctly to maximize safety.
Planned recreational activities to enhance physical development and explore stimulating exercises.
Helped children discover enrichment activities to inspire imagination and creativity.
Monitored children's safety and well-being to prevent accidents and falls.
Enforced rules to teach good manners and maintain safe environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Read stories and played alphabet games to promote early literacy.
Minimized TV and mobile device time by engaging children with games and physical books.
Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
Responsibly watched children while parents were out.

Family Nanny

Doctors Mark and Mara Richardson

12.2017 - 06.2019

As a nanny to their preschooler and toddler kids, I attend to their needs like keeping them safe and healthy
My responsibilities include making their meals, dressing them up, maintaining good hygiene, driving them to and from different activities, museums , libraries and field trips
I enjoy doing most was doing arts and crafts, story time, singing and silly time
I report to them the activities we did during the day, food they ate and drink
We talk about developmental milestones/delays or misbehaviors and what approaches can we do to help and improve it
We share inputs and opinions regarding the safety, growth and development of the kids
Open communication is key
Consistency is important with kids.
Prepared nutritious meals, cleaned laundry and sanitized play areas.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.

Caregiver

Sunny Days In-Home Care

06.2017 - 12.2017

I attended to the needs of our clients from the comfort of their home according to the company standards
My duties were helping them do the activities of daily living like going to the bathroom, feeding,bathing, preparing their meals and med reminders among other things.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted patients with daily personal hygiene.
Cooked appetizing and satisfying meals and snacks.

Assistant Teacher

The Children Center of Pittsburgh

08.2012 - 07.2017

Maintained safe, educational environment for students during learning and free play time.
Communicated regularly with parents, teachers and administrators regarding student progress and needs.
Assembled instructional materials for children's projects and play-time.
Created calm and disciplined classroom environment to improve student focus.
Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
Protected confidential information related to staff and families.
Created colorful and attractive displays for bulletin boards and hallways.

Assistant Teacher

Kids Early Learning Center

10.2008 - 09.2010

I work as an assistant teacher in a 3 year old classroom and help the lead teacher plan and carry out lessons
I assist in the implementation of the kid’s safety in the classroom and out in the playground
I communicate daily with parents regarding the progress of their kids during the day
I am also involved in designing and completing art projects with the kids
I attend training and seminars for my professional, educational, and personal progress and growth.

Certified Nursing Assistant

Heartland Health Care Center(Manor Care)

10.2006 - 06.2007

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Used mobility devices to transport patients.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Observed and reported unusual symptoms and changes to charge nurse.
Supported non-ambulatory residents in range of motion exercises.
Answered signal lights, bells or intercom systems to determine resident needs.
Assisted residents in preparing for activities and social programs.
Distributed drinking water and nourishment to residents.
Assisted residents with bathing and dressing to promote personal hygiene.

Caregiver/Attendant

Frederick Nisen

07.2005 - 07.2006

I worked for Mr
Nisen, a disabled disability rights attorney, as a personal care attendant both before and after I attained my CNA
I assisted him in grooming, feeding, bathroom activities, and meal preparation.

Certified Nursing Assistant

BEST Care Agency

03.2006 - 06.2006

I worked as a CNA for this agency and was sent to different nursing homes in both skilled nursing and assisted living departments
I performed various duties such as bathing, grooming, transfers (from bed to chair or vice versa), feeding, and ambulating.

Cashier

United Artist Theater

11.2005 - 01.2006

Worked as a cashier at the box office, accepting both cash and credit card payments.

Elementary School Teacher

Looc Norte Elementary School

06.1998 - 03.2005

Instructed first and second grade students across all subjects ∙ Created lesson plans in Mathematics, English, Filipino, and Philippines History ∙ Maintained classroom discipline ∙ Conducted meetings with parents to assess students’ performance in school ∙ Attended seminars and training sessions to enhance teaching techniques

Elementary School Teacher

Department of Education, Bairan Primary School

06.1996 - 06.1998

Instructed first and second grade students across all subjects ∙ Created lesson plans in Mathematics, English, Filipino, and Philippines History ∙ Maintained classroom discipline ∙ Conducted meetings with parents to assess students’ performance in school ∙ Attended seminars and training sessions to enhance teaching techniques

Summary

Overview

Work History

Unit Clerk

Caregiver

Caregiver

Family Nanny

Housekeeper

Family Nanny

Family Nanny

Caregiver

Assistant Teacher

Assistant Teacher

Certified Nursing Assistant

Caregiver/Attendant

Certified Nursing Assistant

Cashier

Elementary School Teacher

Elementary School Teacher

Education

Some College (No Degree) - CNA Training

Associate of Science - Pre-requisites of Nursing

Bachelor of Arts - Elementary Education

Skills

Timeline

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