Guienevere Burr
Colby
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Citizens Medical Center
Colby, KS
03.2026 - Current
- Administered medications and vaccinations under physician supervision, following safety protocols meticulously.
- Supported clinical staff during examinations, enhancing efficiency in patient care delivery.
- Coordinated with healthcare providers to streamline appointment scheduling and improve patient flow.
- Assisted in patient intake, ensuring accurate data entry and documentation for medical records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Telecommunications Officer II
City of Colby
Colby, Kansas
10.2022 - 09.2025
- Receive public emergency and non-emergency calls and supervise response prioritization to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Lead Dispatcher on shift, ensuring everyone follows the correct procedures and protocols.
- Training new hires with experience in call handling, accessing the correct protocols, and determining the next correct procedure.
- Utilized Computer-Aided Dispatch and state software to manage emergency responses efficiently.
- Training new hires with experience in call handling, accessing the correct protocols, and determining the next correct procedure.
- Being efficient in Computer-Aided Dispatch and State software.
- Enter criminal record checks, driver's license numbers, and warrants into telecommunications systems to fulfill officer requests.
- Entering, validating, and clearing court documents within the allotted time.
- Assisted individuals in emotional, life-threatening, and dangerous situations through effective communication and resource management.
Front Desk Receptionist
Swartz Veterinary Hospital
Colby, Kansas
11.2021 - 10.2022
- Greeted incoming visitors and customers professionally.
- Answered high volume of incoming calls daily, resolving customer issues, refilling medications, and scheduling appointments efficiently.
- Confirmed appointments, checked in and verified patient records, and took payment.
- Triaged customer calls, assessing severity to ensure timely and appropriate responses.
- Managed multiple tasks and met time-sensitive deadlines.
- Reconciled cash payments with electronic payment records daily, ensuring accurate financial tracking.
Certified Nursing Assistant
Cheyenne County Village
Saint Francis, Kansas
07.2019 - 08.2021
- Responded to patient alarms and needs assessment requests to facilitate timely treatment interventions.
- Responded to patient alarms and needs assessment requests to identify courses of treatment.
- Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
- Collaborated with nurses to develop patient care plans and evaluate treatment options.
- Engaged with patients, families, and friends to enhance visit experience and support care continuity.
- Maintained accurate, timely patient records and updated healthcare team on status to ensure coordinated care.
Education
High School Diploma -
Cheylin
Bird City, KS05-2020
Skills
- Patient Assessment
- HIPAA compliance
- Emergency Assessment
- Patient Care Coordination
- Emergency response procedures
- Dispatch procedures knowledge
- Information Gathering
- Decision-Making
- Interdisciplinary Communication
- Healthcare Communication
- Healthcare Regulations
- Stress Management
- Accuracy and Precision
Certification
- EMD - Emergency Medical Dispatch
- LED - Law Enforcement Dispatch
- FSD - Fire Service Dispatch
- Automated external defibrillator (AED)
- Cardiopulmonary Resuscitation (CPR)
- Trained in First Aid
Timeline
Medical Assistant
Citizens Medical Center
03.2026 - Current
Telecommunications Officer II
City of Colby
10.2022 - 09.2025
Front Desk Receptionist
Swartz Veterinary Hospital
11.2021 - 10.2022
Certified Nursing Assistant
Cheyenne County Village
07.2019 - 08.2021
High School Diploma -
Cheylin