Processed and submitted medical claims to insurance companies ensuring compliance with regulations.
Communicated with insurance providers to resolve denied claims and resubmitted.
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Filed and updated patient information and medical records.
Posted payments and collections on regular basis.
Marketing Executive
Ping An Insurance (Group) Company of China, Ltd.(GuangZhou)
12.2018 - 05.2024
Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
Analyzed market trends and consumer insights to inform strategic decision-making and campaign development.
Mentored junior team members, fostering professional growth and enhancing overall team performance.
Cultivated relationships with key stakeholders to align marketing goals with business objectives effectively.
Spearheaded market research initiatives, identifying opportunities for product innovation and competitive positioning.
Planned and executed events and marketing programs to increase qualified leads.
Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
Analyzed consumer usage patterns to identify trends and target key demographics.
Marketing Executive
Ping An Insurance (Group) Company of China, Ltd.(GuangZhou)
12.2018 - 05.2024
Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
Analyzed market trends and consumer insights to inform strategic decision-making and campaign development.
Mentored junior team members, fostering professional growth and enhancing overall team performance.
Cultivated relationships with key stakeholders to align marketing goals with business objectives effectively.
Spearheaded market research initiatives, identifying opportunities for product innovation and competitive positioning.
Planned and executed events and marketing programs to increase qualified leads.
Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
Analyzed consumer usage patterns to identify trends and target key demographics.
Administrative Manager
Multiple Companies
09.2003 - 10.2018
Trained and mentored junior staff, fostering a culture of continuous improvement and professional growth.
Analyzed operational processes, identifying areas for enhancement and implementing effective solutions.
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefitted both parties.
Spearheaded complex projects from inception through completion while adhering to strict deadlines without compromising quality or integrity.
Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
Enhanced interdepartmental collaboration, facilitating regular coordination meetings to align department goals.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Toys, Dinosaur Squishy, Rubix Cube, Uno Cards, Mini Building Blocks, Light Up Fidget Spinner, Bird Building Blocks, RC Car, NES Video Gameboy (400 Games), PVC Keychains, Sanrio Plush Keychains, Capybara Plush Keychains, Penguin Plush Keychains