Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guilande Coffy

Los Angeles,CA

Overview

4
4
years of professional experience

Work History

Delivery Driver

spark driver
Santa Clarita, CA
07.2023 - Current
  • Shop for and deliver items to customers using the Spark Driver app.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Loaded and unloaded delivery vehicles with food items and other items.
  • Making sure they receive everything they ordered.
  • Follow customer directions, such as where to place the order, call before arriving, or knocking on the door, etc.

Delivery Driver

Uber Driver
New Orleans, LA
04.2022 - 04.2025
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
  • Navigated routes using GPS systems for efficient delivery of passengers.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Followed company protocols regarding cancellations, refunds, and other requests from customers.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
  • Established positive relationships with customers through courteous interactions.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.

Cashier and Deli

Brothers Food Mart
New Orleans, LA
12.2020 - 03.2024
  • Maintained accurate records of transactions using the point-of-sale system.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided friendly customer service.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Assisted customers with locating merchandise within the store.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Scanned items and checked pricing on cash register for accuracy.
  • Prepared sandwiches to order using ingredients such as breads, meats, cheeses and condiments.
  • Stocked food supplies needed for daily operations.
  • Communicated effectively with team members regarding orders placed by customers.
  • Maintained a safe work environment by following all health codes and sanitation guidelines set forth by the company.
  • Kept work area clean and sanitized at all times; washed dishes as needed.
  • Trained new staff members on proper food handling techniques, safety procedures and menu items knowledge.
  • Operated grills, deep-fat fryers and other kitchen equipment in accordance with safety regulations.

Education

High School Diploma -

West Jefferson High School
Harvey, LA
05-2021

Some College (No Degree) - Business And Computer Science

University of New Orleans
New Orleans, LA

Skills

  • GPS navigation
  • Delivery coordination
  • Route optimization
  • Vehicle maintenance
  • Customer service
  • Payment processing
  • Safety compliance
  • Package scanning
  • Cash transaction handling
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Attention to detail
  • Delivery logging
  • Order verification
  • Valid Driver's license
  • Teamwork and collaboration
  • Customer interaction
  • Safe driving record
  • Cooking
  • Strong attention to safe food handling procedures
  • Housekeeping and cleaning
  • Table cleaning and arranging
  • Kitchen cleaning
  • Kitchen cleaning and maintenance
  • Use of Cleaning Tools

Languages

Haitian Creole
Native/ Bilingual
English
Full Professional
French
Limited

Timeline

Delivery Driver

spark driver
07.2023 - Current

Delivery Driver

Uber Driver
04.2022 - 04.2025

Cashier and Deli

Brothers Food Mart
12.2020 - 03.2024

High School Diploma -

West Jefferson High School

Some College (No Degree) - Business And Computer Science

University of New Orleans

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Guilande Coffy