Guilande Coffy
cashier, driver
Fort Wayne,IN
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Delivery Driver
spark driver
Santa Clarita, CA
07.2023 - Current
- Shop for and deliver items to customers using the Spark Driver app.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Loaded and unloaded delivery vehicles with food items and other items.
- Making sure they receive everything they ordered.
- Follow customer directions, such as where to place the order, call before arriving, or knocking on the door, etc.
Driver
8 Fleet
Los Angeles, CA
06.2025 - 04.2026
- Provided safe and efficient transportation for passengers, ensuring timely arrivals at destinations.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance schedules.
- Communicated professionally with passengers, addressing inquiries and providing assistance as needed.
- Navigated effectively using GPS systems to optimize routes and enhance passenger experience.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
Delivery Driver
Uber Driver
New Orleans, LA
04.2022 - 04.2025
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Established positive relationships with customers through courteous interactions.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
Cashier and Deli
Brothers Food Mart
New Orleans, LA
12.2020 - 03.2024
- Maintained accurate records of transactions using the point-of-sale system.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Provided excellent customer service by helping customers locate items they were looking for.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Answered phone calls to assist customers with questions and orders.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Checked personal identifications during alcohol and tobacco sales.
- Scanned items and checked pricing on cash register for accuracy.
- Prepared sandwiches to order using ingredients such as breads, meats, cheeses and condiments.
- Stocked food supplies needed for daily operations.
- Communicated effectively with team members regarding orders placed by customers.
- Maintained a safe work environment by following all health codes and sanitation guidelines set forth by the company.
- Kept work area clean and sanitized at all times; washed dishes as needed.
- Trained new staff members on proper food handling techniques, safety procedures and menu items knowledge.
- Operated grills, deep-fat fryers and other kitchen equipment in accordance with safety regulations.
Education
Some College (No Degree) - Business And Computer Science
University of New Orleans
New Orleans, LAHigh School Diploma -
West Jefferson High School
Harvey, LA05-2021
Skills
- GPS navigation
- Delivery coordination
- Route optimization
- Vehicle maintenance
- Customer service
- Payment processing
- Safety compliance
- Package scanning
- Cash transaction handling
- Safe driving
- Time management skills
- Loading and unloading
- Attention to detail
- Delivery logging
- Order verification
- Valid Driver's license
- Teamwork and collaboration
- Customer interaction
- Safe driving record
- Cooking
- Strong attention to safe food handling procedures
- Housekeeping and cleaning
Languages
Haitian Creole
Native/ Bilingual
English
Full Professional
French
Limited
Timeline
Driver
8 Fleet
06.2025 - 04.2026
Delivery Driver
spark driver
07.2023 - Current
Delivery Driver
Uber Driver
04.2022 - 04.2025
Cashier and Deli
Brothers Food Mart
12.2020 - 03.2024
High School Diploma -
West Jefferson High School
Some College (No Degree) - Business And Computer Science
University of New Orleans