Guilherme Michel Rodrigues
Sapucaia Do Sul,Brazil
Summary
A highly motivated professional exhibits dedication to continuous learning and pursuit of excellence in personal and professional endeavors. The individual seeks opportunities to contribute skills and knowledge to a dynamic company valuing growth, innovation, and collaboration. Committed to achieving mutual success, alignment of goals with the organization's objectives and fostering strong industry relationships are prioritized. With a passion for networking, expanding connections is a goal, leveraging them to drive collective success.
Overview
12
12
years of professional experience
Work History
Internship Student
SAP SuccessFactors
09.2023 - Current
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Implemented technical solutions to solve customer issues and increase satisfaction.
Technical Assistant in Mechatronics
Colégio Ulbra São Lucas
03.2023 - Current
- Troubleshooting and Maintenance.
- Data Collection and Analysis.
- Prototype Development and Testing.
- Documentation and Reporting.
General Manager
Mercado Querência
01.2012 - 03.2023
- Supervised guests at front counter, answering questions regarding products.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Managed inventory control, cash control, and store opening and closing procedures.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
Education
Bachelor of Science - Computer Science And Programming
Universidade Do Vale Do Rio Dos Sinos
01.2028
Certificate of Conclusion - Technician in Mechatronics
Senai CETEMP
10.2021
Skills
- Eagerness to Learn
- Object-Oriented Development in Java
- Communication Skills
- JDBC & JPA knowledge
- MySQL knowledge
- Linux OS knowledge
Timeline
Internship Student
SAP SuccessFactors
09.2023 - Current
Technical Assistant in Mechatronics
Colégio Ulbra São Lucas
03.2023 - Current
General Manager
Mercado Querência
01.2012 - 03.2023
Bachelor of Science - Computer Science And Programming
Universidade Do Vale Do Rio Dos Sinos
Certificate of Conclusion - Technician in Mechatronics
Senai CETEMP
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