Guilitch Millien Elien

Delivery Driver

Amazon

10.2023 - Current

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Maintained clean and safe vehicle, contributing to positive image of company.
Enhanced team knowledge by sharing best practices for navigation and time management.
Supported positive customer experience by resolving delivery issues promptly and effectively.