Guillanys Rivera
Jacksonville ,FL
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
2
2
years of professional experience
Work History
Assiant Manager
Dollar Tree
Jacksonville, FL
08.2024 - Current
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with industry regulations and company policies.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Ensured compliance with regulatory requirements and industry standards.
Cashier
Freshfields Farm
Jacksonville, FL
08.2023 - 02.2024
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered phone calls to assist customers with questions and orders.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Cashier
Rowes IGA
Jacksonville, FL
05.2023 - 08.2023
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
Penn Foster
Scranton, PA08-2021
Skills
- Marketing
- Business administration
- Financial management
- Work prioritization
- Verbal and written communication
- Negotiation
- Risk management
- Bilingual fluency
- Bilingual English and Spanish
Timeline
Assiant Manager
Dollar Tree
08.2024 - Current
Cashier
Freshfields Farm
08.2023 - 02.2024
Cashier
Rowes IGA
05.2023 - 08.2023
High School Diploma -
Penn Foster
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