Guillen Lavinia
Machesney Park,IL
Summary
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
On Point Care Medical Staffing
Rockford, IL
05.2022 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
Insurance Agent
Humana DMS
Madison, WI
08.2018 - 03.2022
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Spanish Medical Interpreter
Monroe Clinic Hospital
Monroe , WI
04.2011 - 07.2018
- Interpreted medical information accurately and effectively between Spanish-speaking patients and healthcare providers.
- Provided interpretation services in a variety of settings including hospitals, clinics, and doctor's offices.
- Worked with physicians to ensure accurate communication during patient exams.
- Assisted Spanish-speaking patients in understanding their diagnosis and treatment plans.
- Translated medical documents from English to Spanish for patient records.
- Facilitated conversations between doctors and patients by providing consecutive interpretation of dialogue.
Education
Practical Nursing Diploma in Nursing -
Rockford Career College
Rockford, IL07-2024
Skills
- Patient-focused care
- Direct Patient Care
- Infection control procedures
- Mobility Assistance
- Condition Monitoring
- Collecting specimens
Languages
Spanish
Native/ Bilingual
Certification
CPR Certification
Medical Terminology
CNA IL
Accomplishments
Dean List Rockford Career College
References
References available upon request.
Timeline
Certified Nursing Assistant
On Point Care Medical Staffing
05.2022 - Current
Insurance Agent
Humana DMS
08.2018 - 03.2022
Spanish Medical Interpreter
Monroe Clinic Hospital
04.2011 - 07.2018
Practical Nursing Diploma in Nursing -
Rockford Career College
CPR Certification
Medical Terminology
CNA IL
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