Guillermina "Gigi" Lucero
Manassas,VA
Summary
Practiced Clinical Technician with 1.5 years of experience improving patient outcomes through quality care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Partners with diverse healthcare providers to develop training plans
Overview
1
1
year of professional experience
Work History
Clinical Technician/Secretary
Inova Fair Oaks
11.2023 - Current
- Enhanced patient care by accurately performing diagnostic tests and recording results.
- Streamlined clinic operations by maintaining organized records and updating patient information for a Labor and Delivery and NICU setting of over 30 to 50 patients at a time.
- Improved patient satisfaction with compassionate bedside manner and clear communication skills.
- Reduced errors in laboratory testing by diligently following protocols and quality control procedures.
- Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
- Maintained inventory of clinic supplies, ensuring availability of necessary materials for daily operations.
- Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
- Facilitated communication between departments for improved collaboration and project success.
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management for 10 person FNA team.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
Clinical Technician
Inova Fairfax
04.2023 - Current
- Enhanced patient care by accurately performing diagnostic tests and recording results.
- Streamlined clinic operations by maintaining organized records and updating patient information for a NICU setting of over 120 beds.
- Improved patient satisfaction with compassionate bedside manner and clear communication skills.
- Reduced errors in laboratory testing by diligently following protocols and quality control procedures.
- Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis in a fast-paced NICU/critical environment.
- Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
- Assisted in the training of new Clinical Technicians through mentorship and demonstrating best practices in clinical settings.
- Participated in continuing education opportunities to stay current on advances in medical technology and techniques.
- Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
- Maintained strict patient confidentiality, following HIPAA guidelines and clinic-specific policies to protect sensitive information.
- Worked with physicians and nurses in patience care excellence.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Set up, maintained and verified sterility of lab equipment and tools.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Liaised with patients regarding medical records and answered questions pertaining to evaluations.
- Performed patient work-ups and assisted in minor office procedures.
- Monitored patients and maintained detailed records for physician review.
- Facilitated effective communication between patients, family members, and healthcare providers to optimize treatment plans.
- Maintained inventory of clinic supplies, ensuring availability of necessary materials for daily operations.
Education
Bachelor of Arts - Human Resources Management
Ashford University
San Diego, CA04.2017
Skills
- Patient Care
- Specimen Processing
- Quality Control Procedures
- Inventory Maintenance
- AED Operation
- Pediatric Life Support
- Adult life support
- First Aid Training
- BLS Certified (Jan 2026)
Languages
Spanish
Native or Bilingual
Timeline
Clinical Technician/Secretary
Inova Fair Oaks
11.2023 - Current
Clinical Technician
Inova Fairfax
04.2023 - Current
Bachelor of Arts - Human Resources Management
Ashford University
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