Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Guillermo Acha

Pompano Beach,FL

Summary

Aspiring IT Technician with experience at MTN Satellite Communications, skilled in inventory management and Office 365. Talented with people skills and good under pressure, while delivering exceptional customer service as a former waiter at Amo's Pizzeria. Strong communicator and adept troubleshooter, committed to achieving perfection given tasks. Excited to learn in every opportunity presented and not afraid to ask questions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Stock Handler

MTN Satellite Communications
Miramar, FL
06.2021 - Current
  • Tracked discrepancies between orders placed and actual receipts; notified management of any shortages or damages.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport, and store goods.
  • Placed bins, carts, and containers in convenient locations to assist with loading efficiency.
  • Maintained accurate records of inventory levels, deliveries, and returns in the company's database system.
  • Managed weekly cycle counts for inventory accuracy, and conducted physical inventories as needed.
  • Communicated regularly with purchasing department to confirm receipt of new orders and provide updates on backordered items.
  • Maintained inventory and Excel records of warehouse equipment and supplies.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Disassembled laptops and desktops to salvage or replace computer hardware.
  • Communicated with coworkers through Outlook, Gmail, Teams, and set up calendar meetings/appointments.

Restaurant Waiter

Amo Pizzeria
Coral Springs, FL
06.2019 - 05.2021
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Resolved customer complaints in a polite manner according to company policy.

Skills

  • Computer skills
  • Microsoft Excel
  • Excel automation
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Troubleshooting
  • Printer setup
  • CMD
  • Settings navigation

Certification

  • Comptia A+ 1201 & 1202
  • CPR Certified
  • Fire Extinguisher Certified

References

References available upon request.

Timeline

Stock Handler

MTN Satellite Communications
06.2021 - Current

Restaurant Waiter

Amo Pizzeria
06.2019 - 05.2021
Guillermo Acha