Guillermo Barrera
Saint Augustine,FL
Summary
Detail-oriented professional with a strong background in bar operations and inventory management. Expertise in creating engaging drink menus and ensuring compliance with health regulations. Prepared to drive business success through exceptional service and team leadership.
Overview
1
1
Language
1
1
Certification
15
15
years of professional experience
Work History
Head Bartender
Ice Plant
Saint Augustine, Florida
09.2020 - 09.2026
- Developed and crafted unique cocktail recipes to enhance drink menu offerings.
- Trained and mentored bartending staff on techniques and customer service skills.
- Provided exceptional customer service to enhance guest satisfaction and experience.
- Designed and executed promotions that attracted new customers and strengthened loyalty among existing patrons.
- Launched seasonal and special events menu items that contributed to monthly sales growth.
- Ensured compliance with health and safety regulations in bar operations.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Collaborated with kitchen staff to pair drinks with menu items effectively.
- Inspected beverage quality regularly to ensure freshness.
- Facilitated food orders to ensure timely service. from customers seated at the bar.
General Manager
Chez l' amour
Saint Augustine, Florida
09.2024 - 10.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations, ensuring efficient restaurant performance and customer satisfaction.
- Developed staff schedules to optimize workforce productivity.
- Monitored inventory levels and managed supply orders to maintain optimal stock levels.
- Implemented training programs to enhance employee performance.
- Resolved customer complaints promptly, enhancing service quality and fostering customer loyalty.
- Resolved customer complaints to improve service quality.
- Analyzed financial reports to inform budgetary decisions.
- Provided training for employees to enhance performance and productivity. on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Bar Manager
Casa Maya
Saint Augustine, Florida
10.2011 - 11.2019
- Managed daily bar operations and staff scheduling at a vibrant Mexican restaurant.
- Developed and implemented cocktail menus featuring traditional and innovative drinks.
- Trained bartenders on drink preparation, customer service, and safety protocols.
- Maintained inventory levels and ordered supplies to ensure bar efficiency.
- Oversaw bar cleanliness and compliance with health and safety regulations.
- Collaborated with kitchen staff on food pairings to enhance guest experiences.
- Implemented promotional events to increase bar sales and customer engagement.
- Resolved customer complaints swiftly to maintain a positive dining atmosphere.
Server/Bartender
Tertulia
New York, New York
07.2016 - 11.2018
- Provided exceptional customer service in fast-paced restaurant environment.
- Greeted guests with friendliness and professionalism.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Multitasked effectively to ensure smooth service during peak hours.
- Enforced safety and sanitation standards among bar staff, ensuring compliance and guest safety.
- Analyzed industry trends to enhance bar menu and develop innovative drink recipes.
Education
High School Diploma -
Flagler Palm Coast High School
Flagler Beach, FL08-2005
Some College (No Degree) - International Business Management
Daytona State College
Daytona Beach, FLSkills
- Cocktail recipe development
- Advanced bartending techniques
- Expert mixology
- Menu planning
- Inventory management
- POS system proficiency
- Cash handling
- Customer engagement
- Suggestive selling
- Staff training
- Team leadership
- Effective communication
- Attention to detail
- Creativity
- Bilingual communication
- Hospitality and accommodation
Languages
Spanish
Native/ Bilingual
Certification
- ABC Bartending School Certified
Timeline
General Manager
Chez l' amour
09.2024 - 10.2025
Head Bartender
Ice Plant
09.2020 - 09.2026
Server/Bartender
Tertulia
07.2016 - 11.2018
Bar Manager
Casa Maya
10.2011 - 11.2019
High School Diploma -
Flagler Palm Coast High School
Some College (No Degree) - International Business Management
Daytona State College