Guillermo Chavarria
Casa Grande ,AZ
Summary
Accomplished Manager with strong background in driving for results. Seasoned, with over 17 years of successful experience in leadership and management roles. A self motivated, bilingual and team oriented individual with a passion to be the best. A team player offering a dynamic personality and an advocate for elevating company standards. Highly experienced in mentoring, developing teams and enforcing safety procedures. A real goal getter!
Overview
18
18
years of professional experience
Work History
Area Manager
Walmart Distribution Center
Casa Grande, AZ
06.2020 - Current
- Supervised 55+ employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Maintained quality and safety standards in area of responsibility by ensuring associates are trained on logistics and company policies, standards and procedures.
- Monitored and managed productivity or area by preparing, reviewing and or analyzing business reports.
- Implemented business plans for area by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals.
- Worked closely with operations manager and business peers to meet and exceed additional business goals.
- Rolled out and championed WPS program to better monitor businees metrics on a daily basis.
DC Supervisor
Tractor Supply DC
Casa Grande, AZ
11.2018 - 03.2020
- Assisted in the design and development of distribution processes which include quality, safety, cost reduction and operations to facilitate continuous process improvements.
- Mentored and on boarded new supervisor into new role and helped train her in leadership responsibilities to run a successful team.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Executed new training initiative to improve skills and develop leaders from within.
- Coach team members towards meeting goals.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources.
- Coordinated with internal departments to maximize operational efficiency across the building.
- Established and enforced clear goals to keep all employees on same level and working collaboratively. Holding Team members accountable to daily production goals.
- Identified and corrected performance and personnel issues negatively impacting team and business operations.
- Met our vendor compliance goal by 130% by Inspecting incoming supplies to verify conformance with materials specifications and quality standards.
- Supervised successful team of 30+ team members by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
- Conducted training needs assessments and provided ongoing training for staff. This included training of heavy duty equipment such as stand up and sit down fork lifts, Pacers, SPs and PEs.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Increased safety awareness by 120%, which led to no injuries on team for more than 160 days on shift( longest streak in 3 years).
- Selected to spearhead rebuilding of safety committee, by selecting qualified candidates and holding weekly safety observation meetings.
- Scored 85% on Emotional Intelligence training course and attended all training group meetings with professional adviser.
- Also experienced in all warehouse essential job functions; order filling, loading, receiving and all Heavy machine operational functions.
- Experienced in being OSHA compliant.
Logistics/ Replenishment Team Leader
Target
Chandler, AZ
10.2007 - 11.2018
- Spearheaded rebuilding red process into solid green process at T2353 location by rebuilding team performance processes.
- Completely rebuilt stockroom to maximize replenishment paths.
- Successfully lead the P Fresh remodel at T2353 location within the planned time frame, to save payroll goal the year.
- Followed and practiced all Target safety procedures, allowing my teams to be incident free for 7 years straight in my leadership roles.
- Lead district 252 in backroom location accuracy 3 years in a row.
- Received district recognition for Electronic and Entertainment lock up brand and set the standard for all stores to follow in district 252.
- Ran successful store inventories all 4 years selected to facilitate.
- In efforts to receive district exposure I was in charge of rebuilding and organizing stock rooms to maximize efficiency at locations T1905, T909, T1838 and T251.
- Promoted to key carrier for my district contributions at location T2747
- Rolled out new sort process at location T2747 as a test, to perfect and then roll out to all other stores.
- Rolled out Flexible fulfillment, Ship from Store and Ship to Store processes at location T2747
- Developed and promoted 2 team members to team leaders.
- Have over 9 years experience in leadership roles for Target. In my 11 years I ran and rebuilt a total of 8 teams of 30+ team members.
- Was held accountable to payroll goals, both monthly and yearly.
- Played a critical role in all seasonal, regular and temp. hiring and staffing.
- Organized a more streamline training process to ensure the longevity of our team and greatly reduce turnover rate.
- Drove a culture to deliver unparalleled guest experiences/ services in store and online.
- Also experienced in Stocking shelves, setting Planograms and meeting a guest service needs
- Operated all work assist heavy machinery.
Manager/ Deatiler / Guest Serivce
Wash N' Roll Car Wash
Casa Grande, AZ
05.2006 - 09.2007
- Managed day-to-day operations, including supervision of Staff, cleanliness and opening and closing of business
- Washing and detailing customers automobiles
- Wax and buff with full detailing
- Greeting, seating and cashing out customers tickets
- Creating a great guest experience
- Handling customers concerns and issues in house
- Counting and handling currency for business owner
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
Education
Associate of Arts - Art/ General Studies
Central Arizona College
Coolidge, AZ4 2009
Skills
- Bilingual in Spanish and English
- Knowledgeable in SAP, Excell, WMS ,MS office and Salesforce
- Process improvement execution
- Outstanding Leadership
- Processes and procedures
- Mentoring and coaching
- Data analysis and reporting
- Issue and conflict resolution
- Team building, and Goal oriented
- Equipment Operation
- Safety advocate
- Supply chain Management
- Warehouse Management
- Professional communication
- RF scanner, Vocallet
- Excellent customer service
Timeline
Area Manager
Walmart Distribution Center
06.2020 - Current
DC Supervisor
Tractor Supply DC
11.2018 - 03.2020
Logistics/ Replenishment Team Leader
Target
10.2007 - 11.2018
Manager/ Deatiler / Guest Serivce
Wash N' Roll Car Wash
05.2006 - 09.2007
Associate of Arts - Art/ General Studies
Central Arizona College