Guillermo Cortez
Springdale,AR
Summary
Bilingual , worked fast , understanding , respectful, dependable
Proactive and detail-oriented, I significantly enhanced Walmart's customer satisfaction and product availability through expert shelf stocking and outstanding customer service. Skilled in pallet jack operation and known for a positive attitude, I effectively collaborated with team members, improving inventory accuracy and safety compliance. My efforts contributed to a more efficient, customer-friendly shopping environment.
Overview
2
2
years of professional experience
Work History
Stocking 2A
Walmart
Springdale, AR
05.2023 - Current
- Checked and pulled defective or expired products from shelves.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Maintained a safe shopping environment for customers by promptly addressing spills or potential hazards during stocking duties.
- Participated in store-wide initiatives such as inventory preparation or seasonal resets, contributing to the overall success of the team.
- Improved product availability by efficiently restocking shelves and maintaining accurate inventory levels.
- Collaborated with team members to complete stocking tasks in a timely manner, maximizing productivity.
- Enhanced customer satisfaction by promptly assisting with locating items and answering inquiries.
Education
Harber-High School
Springdale, ARSkills
- Loading and unloading
- Workplace safety
- Heavy lifting
- Shelf organization
- Pallet jack operation
- Product labeling
- Barcode scanning
- Positive attitude
- Willing to learn
- Friendly and personable
- Customer service
- Customer assistance
- Punctual and reliable
- Clear communication
- Verbal and written communication
- Shelf stocking
Languages
Spanish
Native or Bilingual
Timeline
Stocking 2A
Walmart
05.2023 - Current
Harber-High School