Dynamic leader with a proven track record of enhancing operational efficiency and customer satisfaction at Windows & Interiors Decor. Excelled in staff training/development and inventory management, securing repeat business through exceptional service. Skilled in customizing window treatments and developing thematic rooms, demonstrating both innovative vision and collaborative teamwork. Achieved significant cost reductions by negotiating with suppliers, showcasing a results-driven approach and a commitment to excellence.
Overview
35
35
years of professional experience
Work History
Owner
Windows & Interiors Decor
09.2019 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained and guided team members to maintain high productivity and performance metrics.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Job Site Supervisor
Bramson House Inc.
07.2014 - Current
Same descriptions and performance as do on my firsts time from 1989 to 2005
Self Employed
Self Employed Services
07.2005 - 06.2014
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.
Site Supervisor
Bramsom House Inc
09.1989 - 05.2005
Trained new team members on site policies and procedures.
Maintained records and logs of work performed and materials and equipment used.
Worked with personnel and managers to meet strict timelines.
Oversaw personnel safety and efforts at work site.
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Developed work schedules for team members to maximize shift coverage.
Implemented best practices and safe operating procedures.
Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
Read plans and blueprints and communicated to workers.
Scheduled labor, ordered materials and coordinated with the company to complete projects.
Conducted thorough quality assurance checks on completed work to guarantee adherence to industry standards and client expectations.
Managed resources efficiently during multiple concurrent projects without sacrificing attention to detail or site safety standards.
Delivered vital safety information in preconstruction meetings with contractors and complied with established safety standards during pre- and final inspections of construction projects.
Conducted thorough post-project evaluations identifying lessons learned to incorporate into future projects for continuous improvement.
Inspected equipment and tools used for safe operation.
Provided feedback to workers on job performance and safety procedures.
Administered disciplinary actions to workers violating safety regulations and company policies.
Education
GED -
Colegio El Sufragio
Medellín, Colombia.
12.1985
Skills
Delegating Work
Staff training/development
Inventory Tracking and Management
Teamwork and Collaboration
Receive, set up, delivery and finalize all types of furniture for the vacations homes industry
Customize window treatments
Wallpaper and murals installation's
Development of the thematic custom rooms
Development of custom home theaters and custom wood walls
Languages
English
Professional Working
Spanish
Native or Bilingual
Parish Church voluntary
Work with Holy Redeemer Catholic church in Kissimmee, FL.
Assistance with marriage ministries.
Be a part of the hispanic committee
Be a part of the annual "Festival Hispanic"
Help to develop some construction projects inside the temple, using all carpentry skills
Timeline
Owner
Windows & Interiors Decor
09.2019 - Current
Job Site Supervisor
Bramson House Inc.
07.2014 - Current
Self Employed
Self Employed Services
07.2005 - 06.2014
Site Supervisor
Bramsom House Inc
09.1989 - 05.2005
GED -
Colegio El Sufragio
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