Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders.
Overview
2
2
years of professional experience
Work History
Dining Services Team Member
Subway
01.2023 - 12.2024
Managed inventory control processes to minimize stockouts and excess inventory, ensuring product availability and reducing storage costs
Operated the cash register with accuracy, ensuring proper handling of transactions
Increased speed of service through effective multitasking and time management skills
Collaborated with team members to maintain a smooth workflow during busy hours
Preprocessing Operations Internship
Wonderful Pistachios & Almonds
06.2024 - 08.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
Calibrated QCFIEYE machinery to ensure smooth workflow
Created and started project to improve efficiency, waste management and productivity
Track and report key performance indicators and test process improvements
Purchasing Intern
Wonderful Pistachios & Almonds
06.2023 - 07.2023
Enhanced vendor relationships by maintaining open communication and timely followups
Acted as general administrative assistant to commercial purchasing agents
Attended daily supply management planning meetings to understand inventory needs
Analyze and monitored rentals to ensure accurate costs and prepared them for harvest
Customer Service Assistant
Wonderful Pistachios & Almonds
07.2022 - 08.2022
Scanned shipping forms into the system
Fostered a customer service like experience environment
TOPS Training (Technical Operative Program)
PDCA Training (Plan Do Check & Act)
WOW Training (Generate Idea To Solve Problems)
Education
Bachelor of Science - Business Administration And Management
Fresno State University
Fresno, CA
12.2024
Associate of Science - Agricultural Business
Bakersfield College
Bakersfield, CA
06.2022
Skills
Bilingual
Quick Problem Solver
Critical Thinking
Responsible
Lockout and Tagout Procedures
Inventory Control and Record Keeping
Timeline
Preprocessing Operations Internship
Wonderful Pistachios & Almonds
06.2024 - 08.2024
Purchasing Intern
Wonderful Pistachios & Almonds
06.2023 - 07.2023
Dining Services Team Member
Subway
01.2023 - 12.2024
Customer Service Assistant
Wonderful Pistachios & Almonds
07.2022 - 08.2022
Associate of Science - Agricultural Business
Bakersfield College
Bachelor of Science - Business Administration And Management
Fresno State University
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