Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guillermo Garcia

Avalon,CA

Summary

Dynamic professional with a proven track record at Chet's Hardware Store, excelling in customer satisfaction and attention to detail. Skilled in managing inventory and optimizing office operations, I foster strong relationships and enhance team collaboration. Committed to delivering exceptional service while maintaining confidentiality and professionalism in all interactions.

Overview

8
8
years of professional experience

Work History

Clerk

Chet's Hardware Store
07.2018 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with onboarding of new employees.

Driver

Catalina Flying Boats
05.2017 - 06.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Education

General Studies

Avalon High School
Avalon, CA
06-2000

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Administrative tasks
  • Relationship building
  • File maintenance
  • Point of sale operation
  • Sales expertise
  • Handling payments
  • Supply tracking
  • Confidentiality
  • Attention to detail
  • Time management
  • Customer communication
  • Problem-solving
  • Organizational skills
  • Customer service
  • Teamwork and collaboration
  • Professional and mature
  • Team collaboration

Languages

Spanish
Native or Bilingual

Timeline

Clerk

Chet's Hardware Store
07.2018 - Current

Driver

Catalina Flying Boats
05.2017 - 06.2018

General Studies

Avalon High School

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Guillermo Garcia