Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Accomplishments
Affiliations
References
Timeline
Generic
GUILLERMO GOMES

GUILLERMO GOMES

7 Caracciolo Avenue, Lawrence Park,,Arima. Trinidad & Tobago

Summary

Dedicated and experienced professional with a focus on production, professionalism, and quality. Committed to continuous improvement and leveraging my knowledge to benefit employers, coworkers, and clients. Ensures the integrity of company values, community impact, and fair play.

Overview

17
17
years of professional experience

Work History

Branch Manager

Island Finance T&T Limited
03.2007 - 05.2014
  • Ensure achievement of growth and profit goals and control of expenses including bad debt
  • Screening of loan applications, the acquisition of finance receivables meeting Company Quality Standards
  • Handling of Collections in compliance with company policies
  • Maximizing sales through prompt courteous and professional service
  • Determine method of advertising which will best ensure the acquisition of finance receivables
  • Implements and follows up on Home Office generated advertising
  • Ensure branch is appropriately staffed and each member is aware of his or her assigned duties and carries them out effectively and accurately
  • Ensure all Bank Deposits are handled properly
  • Conducts or supervise the training of branch personnel, ensuring the availability of management candidates for the company and recommends appropriate staffing levels in a branch while ensuring the potential of all branch employees are realized
  • Interviews and recommends new recruits for approval by District Manager

Assistant Branch Manager

Island Finance T&T Limited
04.2005 - 03.2007
  • Assists the Branch Manager with the supervision of all employees in his/her assigned department
  • Responsible for the smooth operation through ensuring the clerical functions of the branch are completed in a timely and efficient manner
  • Ensures good conditions of the facility compliance with all patents and permits
  • Receiving any government or external visitor on official business
  • Assist in the development of branch's profit goals and objectives through increasing net receivables balance yield and control delinquency
  • Review and analyze and evaluate branch performance and recommend action to ensure the goals are achieved
  • Ensures loans he or she approves meet the company's quality standards
  • Ensures proper training and development of newly hired personnel to meet or exceed branch goals and to assume greater responsibility
  • Interview and recommend new recruits to District Manager in absence of Branch Manager

Credit Officer (Legal)

COURTS (Trinidad) Ltd
08.2002 - 04.2003
  • Issuing Accounts to Legal Collection Agencies for further collection of outstanding debts
  • Handling of legal queries
  • Monitoring of all accounts allocated to Collection Agencies for both Legal Action to be taken and collections being made on accounts
  • Preparation of Commission owed to Collection Agencies
  • Processing of Insurance Claims on internal system

Credit Officer (Collections)

COURTS (Trinidad) Ltd
05.1998 - 08.2002
  • Confirming if customer accounts should be Written Off or sent for Legal Action
  • Repossession of items from bad debts Issuing of accounts to bailiffs
  • Monitoring Bailiffs performance
  • Making Special Arrangements with customers
  • Arranging weekly reports to check progress in portfolio

Credit Sanctioning/Scoring/Granting

COURTS (Trinidad) Ltd
10.1997 - 05.1998
  • Scoring of credit applications from customers
  • Approval of credit sales
  • Manage and monitor approximately 800 accounts
  • Issue accounts to Lawyers/Legal Advisors
  • Responsible for paying commission to bailiffs
  • Responsible for the compilation of reports for efficient collection management as well as detailed progress reports
  • Solving customer account queries
  • Act responsible rolls in the absence of superiors: Overseeing of junior members of staff Preparation of Bailiff Salaries

Education

Diploma Level 1 - Economics,Management,Business Communication & Presentation,Accounting

Association of Business Executives (ABE)

School Of Computer Fellowship Unlimited

Effective Debt Collection,Efficient Credit Sanctioning

Arima New Government Primary School

Arima Government Secondary School

St. Josephs College

Skills

  • Sales professional
  • Business Development
  • Process Improvement
  • Financial Oversight
  • Policy formulation
  • Expert in risk management
  • Staffing optimization
  • Cash handling expertise
  • Customer Service
  • Relationship building and management
  • Business development expertise
  • Staff Supervision
  • Attention to Detail
  • Excellent communication skills
  • Excellent time management skills
  • Strong interpersonal skills
  • Dependable
  • Strong team-builder
  • Project Management

Hobbies and Interests

Lawn Tennis

Accomplishments

  • Promoted three (3) times in four (4) years: Courts Trinidad Limited. Hire Purchase Credit Officer Collections (1999) Hire purchase Credit Sanctioning/Underwriting (2001) Credit Officer Legal (2002)
  • Member of Courts Collections Team to reduce Delinquency from 15% to Sub 8% (2002)
  • Promoted twice in two (2) years: Island Finance T & T Limited Assistant Manager (2004) Branch Manager (2005)
  • Island Finance T'dad Ltd Star Performer/Branch Manager of the year (2005) for Achieving growth/profit of over 30% from previous year whilst maintaining Gross Margin Target with reduced Bad Debt Write Off.
  • Awarded Island Finance Daybreak Hero, for new Customer Service System Testing, Training the Trainers and Implementation (2008)

Affiliations

  • Member - T&T Lawn Tennis Association Represented T&T in the Rexona Cup held in Santo Domingo National under 16 Team -1993 Trinidad C division Men's Champion - 1993 Trinidad B Division Men's Doubles Runner Up - 1993 Trinidad B Division Men's Singles Runner Up - 2002 Trinidad B Division Men's Doubles Champion - 2002 T&T Southern L.T.A Men's (B) Singles Champion - 2015 T&T Southern L.T.A Men's (B) Doubles Champion - 2015
  • Member - Arima Tennis Masters - Secretary (present) Captain Men's B Team Men's B Team Interclub Champions (North) -2010 Men's B Team Interclub Champions (North) - 2011 Men's B Team Interclub Runner Up (North) - 2012 Men's B Team Interclub Runner Up (North) - 2013 Men's B Team Interclub Runner Up (North) - 2014

References

Available upon request

Timeline

Branch Manager

Island Finance T&T Limited
03.2007 - 05.2014

Assistant Branch Manager

Island Finance T&T Limited
04.2005 - 03.2007

Credit Officer (Legal)

COURTS (Trinidad) Ltd
08.2002 - 04.2003

Credit Officer (Collections)

COURTS (Trinidad) Ltd
05.1998 - 08.2002

Credit Sanctioning/Scoring/Granting

COURTS (Trinidad) Ltd
10.1997 - 05.1998

Diploma Level 1 - Economics,Management,Business Communication & Presentation,Accounting

Association of Business Executives (ABE)

School Of Computer Fellowship Unlimited

Effective Debt Collection,Efficient Credit Sanctioning

Arima New Government Primary School

Arima Government Secondary School

St. Josephs College

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GUILLERMO GOMES