Guillermo Gonzalez
Carpentersville,IL
Summary
Dedicated Facility Maintenance Worker with a proven track record at NTN, adept in electrical troubleshooting and fostering team collaboration. Successfully enhanced facility operations through strategic maintenance and repair projects, achieving high levels of cleanliness and operational efficiency. Skilled in HVAC maintenance and excelling in meeting tight deadlines.
Overview
13
13
years of professional experience
Work History
Facility Maintenance Worker
NTN
Elgin, IL
03.2022 - 01.2025
- Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Maintained building cleanliness and appearance through regular cleaning, painting, and minor cosmetic repairs.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Independent Contractor
Self Employed
Carpentersville, IL
07.2016 - 01.2022
- Delivered outstanding service to customers to maintain and extend relationships for future
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
- Improved overall project quality by reviewing work diligently before submission to the client for approval.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Carpenter
Cascon Construction
Streamwood, IL
03.2012 - 07.2016
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Followed established job site safety regulations and maintained safe and clean work area.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Planned and executed work with proper tools and materials to maximize productivity.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Measured, drilled and sawed materials to perform successful home improvements.
- Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
Education
High School Diploma -
Continental Academy
Skills
- Electrical troubleshooting
- Drywall repair
- Vehicle maintenance
- HVAC maintenance
- Flooring installation
- Plumbing repairs
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
Languages
English
Native or Bilingual
Timeline
Facility Maintenance Worker
NTN
03.2022 - 01.2025
Independent Contractor
Self Employed
07.2016 - 01.2022
Carpenter
Cascon Construction
03.2012 - 07.2016
High School Diploma -
Continental Academy