Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guillermo Hernandez Macias

Dallas

Summary

Dynamic and detail-oriented professional with a proven track record at Ulta Beauty Inc. Skilled in operating forklifts and enhancing team productivity through effective communication and collaboration. Recognized for problem-solving abilities and a friendly demeanor, consistently achieving operational efficiency while maintaining a safe work environment. Committed to continuous improvement and excellence in service delivery.

Overview

7
7
years of professional experience

Work History

Labor

Elite Concrete
07.2023 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cook

Bowl & Barrel
05.2023 - 03.2024
  • Prepared and cooked high-quality dishes following Bowl & Barrel recipes and standards.
  • Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
  • Assisted in inventory management by tracking stock levels of ingredients and supplies.
  • Collaborated with team members to optimize workflow during peak service hours.
  • Adapted quickly to changing menu items and special requests from customers.
  • Trained new staff on proper cooking techniques and kitchen procedures for efficiency.
  • Contributed ideas for menu enhancements based on customer feedback and seasonal ingredients.
  • Ensured timely delivery of meals while maintaining consistency in presentation and flavor.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Stand-Up Forklift Operator

Ulta Beauty Inc.
10.2019 - 07.2023
  • Operated stand-up forklifts to efficiently transport products within warehouse environment.
  • Conducted routine safety inspections on equipment to ensure compliance with operational standards.
  • Collaborated with team members to streamline inventory management processes and reduce delays.
  • Loaded and unloaded merchandise from trucks, maintaining organization and accuracy throughout operations.
  • Assisted in training new operators on safety protocols and equipment handling techniques.
  • Monitored storage areas for optimal space utilization, enhancing overall warehouse efficiency.
  • Executed order picking and packing tasks with attention to detail to minimize errors.
  • Implemented best practices for material handling, contributing to improved workflow productivity.
  • Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Performed daily maintenance tasks on stand-up forklifts to ensure optimal functionality, prolonging equipment lifespan.
  • Increased warehouse efficiency by operating stand-up forklifts to manage inventory and load/unload products.
  • Supported warehouse team members in completing tasks outside of forklift operations, as needed, to maintain overall workflow.
  • Minimized product damage by carefully handling items during transportation within the warehouse facility.
  • Contributed to timely order fulfillment through efficient organization and staging of products, ready for shipping.
  • Enhanced team productivity by assisting with training new stand-up forklift operators on safe operation techniques.
  • Efficiently sorted inbound shipments, preparing products for storage or further processing.
  • Maintained a clean and hazard-free work environment by promptly addressing spills or obstructions on the floor area.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Demonstrated compliance with OSHA regulations by adhering to safety guidelines throughout all aspects of forklift operation and maintenance.
  • Ensured accurate inventory counts by conducting routine audits and updating tracking systems accordingly.

Cherry Picker Operator

Ultra Beauty Inc
10.2019 - 07.2023
  • Operated cherry picker to transport products efficiently within warehouse environment.
  • Conducted routine safety checks on equipment to ensure compliance with operational standards.
  • Collaborated with team members to optimize inventory organization and retrieval processes.
  • Assisted in training new operators on equipment use and safety protocols.
  • Maintained accurate records of product movements and inventory levels using warehouse management systems.
  • Identified and resolved minor equipment issues to minimize downtime during operations.
  • Implemented best practices for safe operation, contributing to a culture of safety awareness among peers.
  • Supported loading and unloading activities, ensuring timely product availability for order fulfillment.
  • Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
  • Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
  • Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
  • Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
  • Communicated information to local population regarding scheduled or emergency outages.
  • Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
  • Managed resources effectively, allocating cherry pickers to appropriate job sites based on project requirements and equipment availability.
  • Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
  • Streamlined workflow, implemented proper lifting techniques, and maintained a clean working environment.
  • Enhanced team productivity by efficiently coordinating tasks and schedules for cherry picker operations.
  • Assisted in training new employees on cherry picker operation, safety protocols, and best practices to ensure their smooth integration into the team.
  • Improved workplace safety by conducting routine equipment inspections and maintenance checks on cherry pickers.
  • Inspected and serviced cherry picker vehicle as part of regular preventive maintenance and repair of worn out or broken components.
  • Collaborated with other operators to optimize work processes, resulting in increased efficiency during project execution.
  • Demonstrated versatility by performing various supporting tasks as needed, including assistance in loading/unloading materials using forklifts or manual methods when required.
  • Increased operational efficiency by maintaining organized storage areas for materials handled using cherry pickers.

Sit Down Forklift Operator

Ulta Beauty Inc.
10.2019 - 07.2023
  • Operated forklifts to transport products efficiently within warehouse environment.
  • Conducted routine inspections on equipment to ensure safety and compliance with regulations.
  • Collaborated with team members to optimize loading and unloading processes for improved workflow.
  • Maintained accurate inventory records using warehouse management systems for effective stock tracking.
  • Assisted in training new employees on safe forklift operations and best practices for efficiency.
  • Monitored product storage conditions to prevent damage and ensure quality standards were met.
  • Implemented process improvements that enhanced material handling efficiency and reduced errors.
  • Coordinated with shipping and receiving departments to streamline operations and minimize delays.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.

Manager

Jack in the Box
06.2017 - 09.2019
  • Supervised daily operations to ensure adherence to company standards and policies.
  • Trained and mentored team members on customer service best practices and food safety protocols.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed staff schedules to enhance efficiency and meet peak service demands.
  • Conducted performance evaluations to identify training needs and promote staff development.
  • Analyzed sales data to adjust strategies for improving customer satisfaction and drive revenue growth.
  • Coordinated promotional campaigns, enhancing brand visibility within the community.
  • Maintained compliance with health regulations through regular inspections and corrective actions.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

Education

High School Diploma -

WH Adamson HS
Dallas, TX
2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Problem resolution
  • Verbal communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Labor

Elite Concrete
07.2023 - 04.2024

Cook

Bowl & Barrel
05.2023 - 03.2024

Stand-Up Forklift Operator

Ulta Beauty Inc.
10.2019 - 07.2023

Cherry Picker Operator

Ultra Beauty Inc
10.2019 - 07.2023

Sit Down Forklift Operator

Ulta Beauty Inc.
10.2019 - 07.2023

Manager

Jack in the Box
06.2017 - 09.2019

High School Diploma -

WH Adamson HS