Guillermo Herz
Seminole
Summary
Bilingual and highly motivated professional with over 15 years of combined military and civilian experience. Demonstrated success in leading teams, managing high-stakes medical operations, and delivering technical repair solutions under pressure. Recognized for strong leadership, excellent communication, and a commitment to service excellence. Adept at adapting to diverse work environments with a focus on professionalism, detail, and continuous improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Platoon Sergeant / 13M MLRS Crewmember
United States Army
01.2020 - 01.2025
- Led and mentored a platoon of soldiers, maintaining operational readiness and discipline.
- Managed HIMARS/MLRS artillery operations under high-pressure conditions.
- Accountable for millions of dollars in military equipment and personnel safety.
Pool Repair Technician
Various Clients
01.2016 - 01.2021
- Repaired residential and commercial pool systems, including pumps, heaters, filters, skimmers, return lines, main drain lines, staples, and plumbing.
- Performed pool resurfacing and full equipment installations with an emphasis on craftsmanship and customer satisfaction.
- Clearly communicated with clients to diagnose issues, recommend solutions, and deliver quality service.
- Maintained accurate service records, parts usage, and system updates.
Treatment Non-Commissioned Officer / Medical Specialist
United States Army – Florida National Guard
01.2013 - 01.2020
- Directed medical readiness and provided treatment for over 100 soldiers.
- Facilitated training in combat lifesaving, triage, and emergency response techniques.
- Served as liaison between command and medical teams to coordinate care.
Senior Line Medic / Healthcare Specialist (68W)
United States Army
01.2009 - 01.2013
- Delivered emergency and routine care to soldiers in both garrison and deployment settings.
- Supervised junior medics and oversaw logistics of field medical operations.
- Deployed in support of combat and humanitarian missions overseas.
Hazmat Technician / General Laborer
Catalina Yachts
01.2006 - 01.2009
- Handled and tracked hazardous materials in accordance with safety protocols.
- Repaired gel/resin spray guns and maintained inventory of production tools.
- Supported manufacturing operations with general labor and logistics.
Education
Associate Coursework - Nursing
St. Petersburg College
St. Petersburg, FL01.2015
High School Diploma - undefined
American Senior High School
Hialeah, FL01.2005
Skills
- Team Leadership & Development
- Emergency Medical Services & Healthcare
- Pool Repair & Equipment Installation
- Bilingual Communication (Spanish & English)
- Customer Service & Conflict Resolution
- Military Operations & Readiness
- Computer Proficiency (Microsoft Office, Windows OS, etc)
- Inventory & Hazardous Materials Management
- Sales & Client Relations
- Multitasking & Attention to Detail
- Operational planning
- Personnel management
- Building morale
- Training coordination
- Administrative support
- Maintaining security
- Intelligence gathering
- Equipment control
- Tactical expertise
- Repair skills
- Teamwork and loyalty
- Operations management
- Professionalism
- Risk assessment
- Strategic planning
- Security protocols
- Analytical thinking
- Tactical operations
- Team building
- Leadership development
- Situational awareness
- Adaptability and flexibility
- Effective communication
- Team collaboration
- Organizational skills
- Reliability
- Multitasking
- Time management
- Military operations
Certification
- Firefighter I & II – State of Florida
- Emergency Medical Technician – U.S. Army
- Combat Lifesaver Course – U.S. Army
- Advanced Leadership Course - U.S. Army
- Master Driver Program - U.S Army
- Driver’s Training and Licensing - U.S Army
- Hazardous Materials Handling / Ammunition Certification - U.S Army
- Security Clearance (Secret or higher) - U.S Army
- Cyber Awareness Training - U.S Army
Languages
English – Native
Spanish – Fluent
Timeline
Platoon Sergeant / 13M MLRS Crewmember
United States Army
01.2020 - 01.2025
Pool Repair Technician
Various Clients
01.2016 - 01.2021
Treatment Non-Commissioned Officer / Medical Specialist
United States Army – Florida National Guard
01.2013 - 01.2020
Senior Line Medic / Healthcare Specialist (68W)
United States Army
01.2009 - 01.2013
Hazmat Technician / General Laborer
Catalina Yachts
01.2006 - 01.2009
High School Diploma - undefined
American Senior High School
Associate Coursework - Nursing
St. Petersburg College
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