Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technician
3D Security
2023.07 - 2024.01
Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans
Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components
Communicated with customers to provide updates, gather information and resolve issues.
Communicated with supervisor to report progress, discuss issues and seek guidance.
Collaborated with other field technicians to resolve complex technical issues.
Welder
East Texas Trailers
2020.02 - 2023.07
Welded in flat, horizontal, vertical, and overhead positions.
Inspected welds and checked critical measurements to meet specifications.
Fabricated shop parts directly from blueprints.
Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Field Technician
MasTec Advanced Technologies
2014.11 - 2020.01
Inspecting, analyzing, and troubleshooting systems and equipment
Reading repair manuals and liaising with other professionals
Delivered high-quality work by diligently following standard operating procedures.
Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Running tests and interpreting results to make effective recommendations
Writing up reports, safety regulations, and preventative maintenance plan
Customer service, installing
Equipment , customer education
Production Line Worker
Legacy Housing
2010.06 - 2014.11
Installed carpet in commercial and residential buildings.
Organized materials, machinery and tools necessary to complete each job.
Followed safety procedures and guidelines to maintain safe working environments.
Resolved issues quickly to maintain productivity goals.
Inspected and adjusted work performed to meet expectations.
Participated in regular meetings with team members to discuss production updates.
Took on additional shifts during peak work periods to keep projects on schedule.
Education
Associate of Applied Science - Computer Installation And Repair Technology
Grayson College
Denison, TX
12.2024
High school diploma -
Bonham High School
Bonham, TX
05.2008
Skills
14yrs of work experience in different fields
Welding 2yrs
Assembly
Equipment Repair
Blueprint Reading
Power tools
Cabling
Hand tools
Computer skills
Bilingual
Plasma Cutting
Customer service 6yrs
Security system 1yr
Certifications and Licenses
Private security license
August 2023 to July 2025
Alarm system installer 1yr
Problem-Solving
Computer Maintenance
Cable Termination
Critical Thinking
Fast Learner
Coachable
Certification
Licensed Alarm Installer - 8/4/2023-7/27/2025
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Technician
3D Security
2023.07 - 2024.01
Welder
East Texas Trailers
2020.02 - 2023.07
Field Technician
MasTec Advanced Technologies
2014.11 - 2020.01
Production Line Worker
Legacy Housing
2010.06 - 2014.11
Associate of Applied Science - Computer Installation And Repair Technology
Grayson College
High school diploma -
Bonham High School
Licensed Alarm Installer - 8/4/2023-7/27/2025
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