Guillermo Lopez
Lancaster,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Mobile Associate position. Ready to help team achieve company goals. Developed organizational and time-management skills in high-demand environment. Adapted to efficient inventory management and stock replenishment processes. Seeking to transition into new field to leverage transferable skills for professional growth.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Tilly's
11.2022 - Current
- Developed strong rapport with customers and created positive impression of business.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Overnight Stocker
Walmart
11.2024 - 02.2025
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Program Support Assistant
Boys And Girls Club
10.2021 - 06.2022
- Provide mentorship and engage youth members in activities and programs, which enables them to develop self-confidence and reach their full potential as productive, responsible, caring citizens.
- Directs the planning and implementation of National Club Programs and Local Initiative Activities that will leave a positive impact on youth members, while maintaining a positive, safe environment and atmosphere at all times
- Maintain Site program goals and settings that insure the health and safety of members
- Facilitate Grant Required Activities and National Program activities in the following areas: Character & Leadership, Education & Career Development, Health & Life Skills, The Arts, and Sports, Fitness, & Recreation
Retail Sales Associate
G By Guess
08.2020 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Skills
- Dispute Mediation
- Educational Opportunities
- Assigning Tasks
- Product Promotion
- Time Management
- Cash Register Operation
- Teamwork and Collaboration
- Ability to Lift 40 Pounds
- Adaptable and Flexible
- Leadership
- Goal-Driven
- Customer Assistance
- Pallet jack operation
- Handheld scanner use
- Equipment operation
Education
Bachelor Of Business Administration And Management - Business Administration And Management
California State University Fullerton
Fullerton, CA 2025.01 - Current
Languages
Spanish
Native or Bilingual
Certification
- Food Handler's Card – Various State-Specific Health Departments.
Timeline
Bachelor Of Business Administration And Management - Business Administration And Management
California State University Fullerton
2025.01 - Current
Overnight Stocker
Walmart
11.2024 - 02.2025
Retail Sales Associate
Tilly's
11.2022 - Current
Program Support Assistant
Boys And Girls Club
10.2021 - 06.2022
Retail Sales Associate
G By Guess
08.2020 - 01.2021
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