Summary
Overview
Work History
Education
Skills
Timeline
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Guillermo Martinez

Grand Terrace,CA

Summary

Diligent healthcare professional with extensive experience in managing patient records and coordinating with radiology departments. Recognized for streamlining administrative processes and enhancing patient care efficiency. Demonstrated expertise in medical terminology and patient data entry, ensuring accurate and timely documentation. Organized and task oriented with a positive outlook to promote productivity. Eager to learn and demonstrate a strong to commitment to excellence.

Overview

8
8
years of professional experience

Work History

Radiology Clerk and Transport

Chino Valley Medical Center
01.2021 - 12.2023
  • Processed medical exams, reports, and charts ordered by physicians via several programs.
  • Used proper phone etiquette when conversing with patients, doctors, and other medical personnel.
  • Prioritized relevant tasks with time management skills.
  • Accessed patient medical information and history under HIPAA confidentiality.
  • Acquired medical terminology for clear and correct communication.
  • Aided technologists in transportation of inpatients, transfers, emergency room visitors, ICU beds, etc.
  • Created data records of requested information such as imaging CDs, copy of reports, department policies and procedures, and other pertinent figures.
  • Coordinated patient scheduling for radiology services, optimizing appointment flow and resource allocation.
  • Managed medical records and imaging documentation, ensuring compliance with HIPAA regulations.
  • Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages.

Receptionist/Administrative Assistant

Massage Envy
06.2022 - 08.2023
  • Scheduled various clients throughout the year aligned with requests, specifications, and company policies.
  • Processed membership plans and billing.
  • Retained product knowledge and lists of services available to ensure maximum recommendation efficacy.
  • Handled daily bank and drawer amounts and was responsible for proper storage.

Retail Educator and Spa Concierge

Glen Ivy Hot Springs & Spa
08.2017 - 01.2022
  • Retained extensive knowledge of products to suit the traditional or holistic needs of guests.
  • Managed daily schedules of arriving guests including services, accommodations, & bookings.
  • Played an integral role in customer service and overall sales.
  • Processed transactions over the phone and in person.
  • Maintained stock and orders for optimal display.
  • Handled payments and petty cash.
  • Pioneered projects and new systems to enhance the efficacy of the workplace.
  • Cross-trained in other departments for additional support and coverage.
  • Trained new talent on proper procedures and retail knowledge.
  • Assisted managerial team for ordering of units and new merchandise.
  • Partook in quarterly inventory and warehouse maintenance.

Host and Food Runner

Cheesecake Factory
01.2016 - 09.2017
  • Maintained seating arrangements for large amounts of guests, usually 50+ at any given time.
  • Offered lateral services for other areas including bakery and kitchen.
  • Provided professional and empathetic service in sometimes stressful environments.
  • Delivered orders and assisted other servers in a proactive and efficient manner.

Education

Associate of Science - Radiologic Technology

Loma Linda University
Loma Linda, CA
06.2024

Associate of Science - Degree For Transfer

Riverside City College
Riverside, CA
06-2020

Skills

  • Patient safety
  • Patient education
  • HIPAA compliance
  • Equipment maintenance
  • Patient advocacy
  • Time management proficiency
  • Appointment scheduling
  • CPR certified
  • Clerical skills
  • Task prioritization
  • Interpersonal skills

Timeline

Receptionist/Administrative Assistant

Massage Envy
06.2022 - 08.2023

Radiology Clerk and Transport

Chino Valley Medical Center
01.2021 - 12.2023

Retail Educator and Spa Concierge

Glen Ivy Hot Springs & Spa
08.2017 - 01.2022

Host and Food Runner

Cheesecake Factory
01.2016 - 09.2017

Associate of Science - Radiologic Technology

Loma Linda University

Associate of Science - Degree For Transfer

Riverside City College

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