Guillermo Mendez
Union City,CA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Floor Supervisor
Lowes Home Improvment
Fremont, CA
12.2021 - Current
- Supervised and monitored the daily operations of a sales floor, ensuring employees adhered to company policies and procedures.
- Assisted with training, development and mentoring of employees.
- Analyzed store performance metrics such as average transaction size and total number of transactions per hour for identifying areas requiring improvement or corrective action.
- Led and enabled team of 8-10 representatives in driving sales and revenue opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Increased sales in department by 3% to plan and 5% to previous year comp goal.
Sales Specialist
Lowes Home Improvment
Union City, CA
02.2016 - 12.2021
- Received regional recognition for 1.4M in YTD sales.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Generated daily reports on sales performance metrics such as revenue goals achieved.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Monitored trends in the industry to stay informed about competitive landscape.
Education
Bachelor of Science - Business Administration And Management
San Diego State University
San Diego, CA12-2023
Associate of Science - Business Administration And Management
Chabot College
Hayward, CA07-2021
Skills
- Visual Merchandising
- Sales Strategies
- Inventory Management
- Store Growth Planning
- Staff Coaching and Training
- Decision-Making
- Detail Oriented
- Critical Thinking
- Fully fluent in Spanish
Affiliations
Executed a gap analysis project on the fulfillment process resulting in a recommendation for a new information system to support the process. Worked with District staff as a solo consultant Used project management tools such as Gantt chart, conducted problem analysis of the current system, as well as requirements gathering and analysis for the proposed system. Ran risk analysis on the project with economic impact (ROI, payback period), and made a virtual presentation of my findings and recommendation.
Certification
- Data Analytics Essentials 10/22
- Data Visualization & Dashboard Essentials 10/22
- Python for Data Science and AI 1/23
Timeline
Sales Floor Supervisor
Lowes Home Improvment
12.2021 - Current
Sales Specialist
Lowes Home Improvment
02.2016 - 12.2021
Bachelor of Science - Business Administration And Management
San Diego State University
Associate of Science - Business Administration And Management
Chabot College
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