Summary
Overview
Work History
Skills
Timeline
Generic

Guillermo Payan

El Paso

Summary

Mechanical Maintenance Technician with 35 years of experience in the field of motorcycle maintenance and repairs. Adaptable professional known for expertise in engine diagnostics and troubleshooting techniques. Committed to improving maintenance processes and training personnel, contributing to enhanced operational efficiency and customer satisfaction.

Overview

32
32
years of professional experience

Work History

Mechanical Maintenance Technician

Moto El Paso
El Paso
09.2024 - Current
  • Diagnosed mechanical and electrical system issues using advanced troubleshooting techniques.
  • Performed regular maintenance on pumps, conveyors, fans, and gearboxes to ensure optimal operation.
  • Repaired and replaced worn parts, following manufacturer's specifications to restore functionality.
  • Collaborated with team members to streamline maintenance processes, enhancing overall operational efficiency.
  • Trained personnel and junior technicians on safety protocols and troubleshooting methods to elevate team competency.
  • Utilized hand and power tools, diagnostic equipment, and schematic diagrams for repairs.
  • Reported equipment malfunctions and recommended operational improvements to management, contributing to enhanced safety measures.
  • Conducted daily machine inspections and followed up with customers post-service to confirm satisfaction.

Shop Owner

Motos Genesis
Ciudad Juarez
09.1994 - Current
  • Managed daily operations of motorcycle repair and service shop, streamlining processes for improved service delivery.
  • Oversaw inventory management, maintaining optimal stock levels to prevent service delays.
  • Trained and mentored staff in customer service and technical skills for improved performance.
  • Cultivated relationships with suppliers to source high-quality parts, enhancing service reliability.
  • Ensured compliance with safety regulations and industry standards throughout operations.
  • Conducted regular maintenance checks on tools and equipment to ensure optimal functionality.
  • Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels.
  • Analyzed sales data to identify growth opportunities and improve profitability.

Skills

  • Preventive maintenance
  • Electrical diagnostics
  • Engine diagnostics
  • Heavy machinery maintenance
  • Vehicle inspection
  • Transmission servicing
  • Brake maintenance
  • Fuel injection systems
  • Motorcycle repair
  • Troubleshooting techniques
  • Power tools operation
  • Hand tools proficiency
  • Adaptability to technology
  • Effective communication
  • Staff training

Timeline

Mechanical Maintenance Technician

Moto El Paso
09.2024 - Current

Shop Owner

Motos Genesis
09.1994 - Current
Guillermo Payan