Dynamic facilities management professional with a proven track record at the Conrad N Hilton Foundation, excelling in budget oversight and building maintenance. Adept at fostering collaboration and enhancing operational efficiency, I leverage strong problem-solving skills to drive successful project outcomes and ensure a safe, sustainable environment for all stakeholders.
Overview
24
24
years of professional experience
Work History
Director of Building Operations
Conrad N Hilton Foundation
02.2020 - 10.2025
Was responsible for ensuring the facilities and environment supports the Foundation’s vision for its growth while providing a safe and healthy work environment for Foundation employees, guests and visitors.
Manages the building Operations, maintenance, landscape, and security team to support efficient day-to-day operations.
Oversees vendor and contracted services pertaining to the Foundation's campus and leased space, which include building mechanical systems, landscape maintenances, security, health and safety, utilities and communications infrastructure.
Manages facilities budgets, including the purchasing of consulting services, office and facilities related equipment, supplies and furnishings. In collaboration with Workplace Services, coordinates maintenances support for space planning and furnishing, office relocations, and re-work of existing office spaces to maximize space requirement needs.
Responds to public inquiries about the Foundation’s LEED facility and sustainability goals; conducts tours of the building and exterior space.
Coordinates with Workplace Services to oversee the work order/help desk ticket processing system.
Worked directly with VP for Operations/CFO and VP for Talent and Culture, supports development and implementation of a Business Continuity Plan for the Foundation.
Collaborates with the Foundation's design teams including architect, project manager, general contractor, consultants and subcontractors on any new construction, space build-out projects, building and landscape improvement projects to ensure the highest quality work is completed in a cost effective manner for the greatest return on investment.
Lead and supervised building projects.
Supported VP for Operations/CFO on building-related questions for the board and board committees.
Supervised the building facilities staff, Maintenances Manager, Security Services Manager, and Landscape Supervisor.
Effectively managed direct reports and provided mentorship in developing professionally.
Pro-actively addressed performance issues through timely constructive feedback and coaching.
Build collaborative and positive working relationships and effective communication channels with team members and staff.
Fostered accountability, leadership, diversity, and transparency of team.
Responsible for establishment, delivery, and accountability for team goals as well as for management of the staff members within the team.
Landscape Manager
Conrad N Hilton Foundation
02.2019 - 10.2025
Managed and oversaw the day-to-day operations the the 43-acre native and xeriscape of land owned by Hilton Foundation.
Managed and oversaw the day-to-day operations of the 8-acre ornamental landscape grounds owned by Hilton Foundation.
Managed landscape design and installation projects to enhance aesthetic appeal and functionality of properties
Supervised maintenance teams to ensure high-quality standards in landscaping services.
Developed and implemented an annual maintenance program for two properties for all planting schedules to optimize plant health and growth.
Developed and implemented an annual irrigation program for two properties to reduce water consumption without compromising its aesthetics.
Coordinated with vendors for procurement of plants, materials, and equipment needed for projects.
Managed and developed an annual landscape budgets from annual recurring expenses to capital improvement projects.
Account Manager
BrightView Landscape Maintenance
01.2006 - 07.2018
Managed 38 clients properties, ensuring alignment with strategic objectives and maximizing account performance.
Managed and helped developed skills to 10 direct reports on maintenance.
Managed developed irrigation skills to 2 direct reports.
Managed and develop landscape constructions skills 2 direct reports.
Provided monthly, quarterly, and annual training for growth.
Developed and executed comprehensive account plans to enhance customer satisfaction and retention.
Led cross-functional teams to address client needs, fostering collaboration between sales, marketing, and product development.
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