Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guillermo Salgado

Summary

Dedicated and customer-oriented professional with over 10 years of experience in customer service, sales, and general labor. Bilingual in English and Spanish with strong problem-solving abilities and a commitment to providing excellent service. Authorized to work in the US for any employer.

Overview

11
11
years of professional experience

Work History

Carpenter

Power Scaffold
03.2025 - 04.2025
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Adhered to strict quality control standards, guaranteeing the reliability and stability of built scaffolding structures.
  • Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.
  • Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements.
  • Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.

Sales Associate

Omnia Promotions
02.2025 - 03.2025
  • Organized tables to maintain visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Generated leads for clients by collecting contact information from interested consumers during promotions.
  • Boosted sales for various products through persuasive communication and demonstrating key features.

Customer Service Representative

Conduent Business Services, LLC
06.2021 - 01.2025
  • - Assisted customers with ticket payments, account creation, and issue resolution.
  • - Developed solutions to enhance customer satisfaction and streamline processes.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Reduced call resolution time through efficient problem-solving and communication skills.

Amazon Fulfillment Associate

Amazon Warehouse
10.2020 - 06.2021
  • - Investigated delayed, damaged, and lost shipments.
  • - Coordinated new shipments and managed inventory to ensure timely deliveries.
  • - Made sure all packages that were kicked out for weight were correct items, if not correct items then send them the correct item.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Lube Technician

Three Way Chevrolet
07.2019 - 03.2020
  • Ensured vehicles met quality standards and specifications.
  • changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.

Carpenter

Safeway Services, LLC
02.2019 - 03.2019
  • Constructed scaffolds for maintenance and shutdowns at a Shell refinery.
  • Maintained a clean and organized work area, contributing to a safe and efficient job site for all personnel.
  • Minimized project delays through proactive identification of potential issues or hazards relating to the scaffolding system.
  • Utilized ladders, small lifts and rope access systems to safely access hard-to-reach areas.
  • Followed OSHA regulations and safety standards when installing and working with scaffolding.
  • Showcased problem-solving abilities by addressing unforeseen challenges during scaffold assembly processes.
  • Assisted in crane operations for heavy lifting tasks, ensuring seamless integration between scaffold assembly teams and other trades onsite.

Team Member

Jack in the Box
08.2017 - 01.2018
  • - Managed fryer, cooking, and cashier duties to ensure efficient restaurant operations.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Sales Associate

Memos Electronics
01.2014 - 01.2017
  • Assisted customers with electronic purchases and provided product information.
  • Prepared invoices and maintained customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Education

High School Diploma -

Ridgeview High School
Bakersfield, California
05.2017

Skills

  • Customer Service & Communication: Over 10 years of experience providing excellent customer service Bilingual proficiency in English and Spanish, ensuring clear and effective communication with a diverse customer base
  • Technical & Mechanical Skills: Proficient in performing oil changes, brake inspections, and multipoint inspections Strong mechanical knowledge and experience with lube and tire tech
  • Sales & Retail: Demonstrated sales experience in electronics, providing detailed product information and assisting customers with their purchases
  • Operational Efficiency: Skilled in inventory management, shipment coordination, and resolving logistical issues to ensure timely deliveries and satisfied customers
  • Computer & Software Proficiency: Competent in Microsoft Office Suite (Word, Excel) and general computer literacy, facilitating efficient administrative and operational tasks
  • Construction & Safety: Highly proficient in construction safety practices, with hands-on experience in scaffold construction and general labor tasks Possession of a TWIC card
  • Time Management & Multitasking: Excellent time management skills, capable of handling multiple tasks simultaneously while maintaining high standards of work quality
  • Forklift Operation: Experienced in operating forklifts, contributing to efficient warehouse operations and logistics

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Carpenter

Power Scaffold
03.2025 - 04.2025

Sales Associate

Omnia Promotions
02.2025 - 03.2025

Customer Service Representative

Conduent Business Services, LLC
06.2021 - 01.2025

Amazon Fulfillment Associate

Amazon Warehouse
10.2020 - 06.2021

Lube Technician

Three Way Chevrolet
07.2019 - 03.2020

Carpenter

Safeway Services, LLC
02.2019 - 03.2019

Team Member

Jack in the Box
08.2017 - 01.2018

Sales Associate

Memos Electronics
01.2014 - 01.2017

High School Diploma -

Ridgeview High School

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Guillermo Salgado