Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guillermo Solis

West Valley City,Utah

Summary

Accomplished accountant with a proven track record at Laboratorio Saval S.A., enhancing financial accuracy and customer loyalty. Expert in financial reporting and customer relations, significantly boosting productivity and profitability. Skilled in ERP systems, fostering strong professional relationships and driving continuous improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Contador

Laboratorio Saval S.A.
05.2003 - 01.2024
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Updated account information to maintain customer records.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Created, prepared, and delivered reports to various departments.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
  • Championed office sustainability efforts by implementing eco-friendly practices and raising awareness among staff members.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Developed strategies to streamline and improve office procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Completed daily logs for management review.
  • Increased customer service success rates by quickly resolving issues.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

BBA - Contabilidad

LICEO COMERCIAL JOAQUIN VERA MORALES,
Santiago, Chile
12.1991

Skills

Financial Reporting

Payroll Processing

Cash Flow analysis

Financial Statements

Accounts Payable

Customer Relations

Financial Management

Data inputting

Finance

Cost accounting

Payroll Management

Administrative Support

ERP systems proficiency

Timeline

Contador

Laboratorio Saval S.A.
05.2003 - 01.2024

BBA - Contabilidad

LICEO COMERCIAL JOAQUIN VERA MORALES,
Guillermo Solis