GUILLERMO SUAREZ
Lehigh Acres,FL
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
20
20
years of professional experience
Work History
Specialist, Stock Control
San Diego Unified School District
San Diego, CA
08.2009 - 05.2024
- Implemented process improvements to increase efficiency and reduce costs.
- Reviewed documents for accuracy prior to submission or publication.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Implemented strategies to take advantage of new opportunities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Participated in ongoing training and compliance activities.
- Assisted in developing strategies to increase customer satisfaction levels.
Owner/Operator Truck Driver
Self Employed Services
Corona, CA
07.2004 - 12.2009
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Assisted in loading and unloading freight from trailers as needed.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Reported any incidents or accidents to management immediately upon occurrence.
- Adhered to company policies regarding safety and security measures.
- Performed basic troubleshooting on mechanical components when necessary.
- Communicated with customers regarding delivery times and location details.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Obtained signatures needed to complete and process paperwork.
- Maintained safe driving habits to protect property and general public on roadways.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Followed regular schedule of pickups for individual customers and groups.
Education
Vocational Trade - Aviation Management And Operations
San Diego Miramar College
San Diego, CA06-1985
High School Diploma -
Crawford High School
San Diego, CA06-1978
Skills
- Quality Assurance
- Root Cause Analysis
- Emergency Response
- Maintenance and repair
- Supply Management
- Resource Allocation
- Customer Relations
- Proficient in [Software]
- Documentation Management
- Time management abilities
- Team Collaboration
- Organizational Skills
- Analytical Thinking
- Active Listening
- Team building
- Analytical Skills
- Time Management
- Idea Development and Brainstorming
- Reliability
- Problem-solving abilities
- Excellent Communication
- Experience in leadership
- Self Motivation
- Written Communication
- Process Analysis
- Goal Setting
- Problem-solving aptitude
- Problem-Solving
- Improvement plan knowledge
- Effective Communication
- Content management expertise
Affiliations
- Active Traveler
- Volunteering in church activity for the community.
- Enjoy swimming and riding bikes, and motorcycles.
- Very active with family planning and traveling and serving our community with feeding and clothing the homeless our people in need.
- Coached mens baseball and women's soccer in high school and club teams.
Languages
Spanish
Native/ Bilingual
Accomplishments
- Been a committed husband and father and grandfather. Spending time with family.
- Baseball USA champs.
- Women's state champs in soccer.
Serving our Community
- Volunteering work.
Timeline
Specialist, Stock Control
San Diego Unified School District
08.2009 - 05.2024
Owner/Operator Truck Driver
Self Employed Services
07.2004 - 12.2009
Vocational Trade - Aviation Management And Operations
San Diego Miramar College
High School Diploma -
Crawford High School
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