Guillermo Zabala
Denver,CO
Summary
Driven by a strong work ethic and a commitment to excellence, I honed my expertise in landscaping and electrical systems at American Arbor Care and Pagett Electric. Skilled in equipment maintenance and fostering customer relationships, I significantly improved customer retention and satisfaction through tailored services and effective team leadership. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Lawn Care Technician
American Arbor Care
09.2019 - Current
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Maintained routine landscaping schedules to boost lawn health.
- Maintained and serviced lawn care equipment to enhance longevity.
- Developed lasting customer relationships and grew network over time.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Inspected gardens for pests, weeds and diseases.
- Installed stonework according to landscape design plan and client specifications.
- Assisted with irrigation system maintenance and repair.
- Educated employees and members of public on plant biology and health.
Electrical Apprentice
Pagett Electric
02.2016 - 09.2018
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Optimized workspace organization, maintaining a clean and orderly work area that promoted safety and productivity.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Spliced, joined and connected wire to fixtures and other electrical components.
Education
High School Diploma -
Southwest Early College
Denver, CO02.2014
Skills
- Equipment Maintenance
- Strong Work Ethic
- Driver's License
- Customer Service
- Heavy Lifting
- Residential Landscaping
- Machine Safety Practices
- Plant Knowledge
- [Language] Fluency
- Fertilization Application
- Chemical Application
- Mowing techniques
- Weed identification
- Landscape equipment operation
- Lawn Aeration
- Plant identification
- Landscaping Design
- Trimming and weeding
- First Aid Training
- Pruning Techniques
- Planting flowers and bushes
- Turf management
- Problem-Solving
- Attention to Detail
- Adaptable and Flexible
- Equipment Repair
- Relationship Building
- Hand and Power Tool Operation
- Team Leader
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Lawn Care Technician
American Arbor Care
09.2019 - Current
Electrical Apprentice
Pagett Electric
02.2016 - 09.2018
High School Diploma -
Southwest Early College
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