Guillermo Nicolas Huamaccto Gonzales
Lancaster,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
10
10
years of professional experience
Work History
Cashier
Exxon Mobil
Santa Maria, CA
08.2021 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Clerk's Helper
AJ Grocery-Express
Santa Maria, CA
04.2019 - 06.2021
- Organized and filed documents in an efficient manner.
- Maintained accurate records of customer data.
- Prepared invoices for customers as requested.
- Provided assistance with basic office tasks such as photocopying, faxing, scanning.
- Assisted with inventory control by counting stock items on hand and ordering new materials when necessary.
- Resolved customer complaints in a professional and courteous manner.
- Developed strategies to improve efficiency in office operations.
- Operated cash register to process cash, check, and credit card transactions.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers and employees to answer questions or explain information.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Maintained front desk to provide positive first impression.
- Greeted guests and vendors to assist in navigating space.
Cashier
AM/PM Arco
Santa Maria , CA
02.2015 - 07.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
Skills
- Returns processing
- Payment Processing
- Customer Assistance
- Cash Register Operation
- Payment Collection
- POS Systems
- Drawer balancing
- Product Recommendations
- ID Verification
- Cash Handling
- Retail Merchandising
- Report Preparation
- Customer Relations
- Payment posting
- Inventory Control
- Cash Management
- Time management skills
- Daily Reporting
- Organizational abilities
- Scanner operations
- Merchandise Restocking
- Cash Drawer Balancing
- Conflict Resolution
- Credit and cash transactions
- Proficient in [Software]
- Liquor Law Compliance
- Cleaning and sanitizing
- Order Taking
- Complex Problem-Solving
- POS system operations
Timeline
Cashier
Exxon Mobil
08.2021 - 09.2024
Clerk's Helper
AJ Grocery-Express
04.2019 - 06.2021
Cashier
AM/PM Arco
02.2015 - 07.2018
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