Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guinevere Hiemstra

Indianapolis,Indiana

Summary

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

2
2
years of professional experience

Work History

Cashier/Baker

Hilligoss Bakery
11.2021 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Baked fresh bread and pastries for cafes and restaurants.
  • Mentored baking staff in proper techniques and bakery procedures.
  • Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
  • Rolled and kneaded dough in preparation for cutting and shaping.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Food Preparation Worker

Portillo's Hot Dogs
04.2023 - Current
    • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
    • Made food according to standard recipes with requested changes for customer satisfaction.
    • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
    • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
    • Packaged and stored food products following proper handling and preservation methods.
    • Supported kitchen team by being responsive and pitching in to complete tasks.
    • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
    • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
    • Followed food safety practices and sanitation guidelines.
    • Cleaned and maintained work areas, equipment and utensils.
    • Maintained composure and work quality while under stress.
    • Stocked and rotated food items according to expiration dates.
    • Pushed, pulled and transported large loads and objects.
    • Used manual or electric appliances to clean, peel, slice and trim foods.
    • Operated food slicers, grinders and chopper in accordance with safety guidelines.
    • Trained new staff on food preparation and safety procedures.
    • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
    • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
    • Removed trash and cleaned kitchen garbage containers.

AV Technician

JRyanEnterprises
08.2023 - Current
  • Maintained and troubleshot audio and visual equipment to minimize downtime.
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Pulled and terminated variety of cables.
  • Supported live events with well-controlled lights, sound and video streaming.
  • Provided technical support to event staff and presenters, reducing technical issues and delays.
  • Tested and calibrated audio and visual equipment to verify proper operation.
  • Monitored and adjusted sound and lighting levels to optimize live event performance.

Education

High School Diploma -

McLaren Memorial High School
Indiana
05.2022

Skills

  • Cash Handling
  • Customer Service
  • Cash Register Operations
  • Problem-Solving
  • Honest and Dependable
  • Detail-Oriented
  • Honest and Ethical
  • Product Recommendations

Timeline

AV Technician

JRyanEnterprises
08.2023 - Current

Food Preparation Worker

Portillo's Hot Dogs
04.2023 - Current

Cashier/Baker

Hilligoss Bakery
11.2021 - Current

High School Diploma -

McLaren Memorial High School

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Guinevere Hiemstra