Guinevere Milutinovich
Easton,MD
Summary
Detail-oriented professional with over 10 years of managerial experience. Organizes schedules, monitoring activities and evaluating staff performance. Develops rapport in community by building strong relationships with customer base and employees. Using quality hiring and training methods to develop productive teams. Frequently acknowledged for organizational and interpersonal skills.
Highly respected in the durable medical equipment field in the area. Experienced in all areas of DME. Would love the opportunity to continue expanding my experience in this challenging, exciting and ever growing field.
Quick learner, highly motivated, enthusiastic, work well with others.
Overview
6
6
years of professional experience
Work History
Pool Manager
Miles River Yacht Club
05.2021 - Current
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
- Developed lifeguard deck rotational system to monitor pools.
- Planned, coordinated and promoted aquatics programs to optimize water safety.
- Hired, trained and evaluated team members to meet departmental standards and goals.
- Maintained filtration system and other aquatic systems within facility to support proper operations.
- Identified and proposed repairs, annual maintenance and upgrade items to promote safe environment.
Assistant Manager Durable Medical Equipment
Hills Drug Store
05.2017 - 10.2020
- Customer Service, ordering, supplying, training, fitting medical equipment.
- Insurance coordination for RX medical equipment needs
- Patient Records creation and maintenace.
- Sales and in depth knowledge of DME
- Billing insurance claims with major and and state private insurance, medicaid, medicare, and workmens compensation
- Certifications in lift chair repair, custom compression wear, mastectomy supplies and prosthetics, orthotic shoes
- Technician duties: delivery, set-up, repairs ,etc. of beds, hoyer lifts, wheelchairs, lift chairs, walkers, rollators, electric scooters, etc.
- Overseeing, ordering, training on use of diabetic, ostomy, incontinence supplies for patients receiving regular monthly care
- Ordering and sales rep communications for needed supplies from companies such as McKesson, Drive, Jobst, Truform, Orthofeet, Etc.
- Worked through covid as an essential employee. Helped develop covid mitigation plans in store and with other medical groups in the area.
- HIPAA trained
Education
Bachelor of Arts - Education
Texas Wesleyan University
Fort Worth, TX06.1994
Skills
- Safety Monitoring
- Supply Management
- Equipment Repair
- Medicare and Medicaid Process
- Disability Claims Process
- Records Management
- Commercial and Private Insurance
- Inpatient Records Coding
- Sales
- Customer service
- Dispute mediation
- Medical Terminology
Timeline
Pool Manager
Miles River Yacht Club
05.2021 - Current
Assistant Manager Durable Medical Equipment
Hills Drug Store
05.2017 - 10.2020
Bachelor of Arts - Education
Texas Wesleyan University
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