Guirlene Fils-aime

Food Service Worker

01.2023 - 08.2023

Enhanced customer satisfaction by maintaining a clean and organized dining area.
Streamlined food preparation processes for increased efficiency and reduced waste.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Participated in regular trainings to stay current on industry best practices and trends.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Reduced wait times for guests by expediting food delivery from kitchen to tables.
Increased daily sales by upselling menu items based on customer preferences.
Ensured consistency in presentation of dishes by closely following plating guidelines.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
Greeted customers at counter to fulfill requests and answer questions.
Developed and maintained positive relationships with customers to enhance service.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Made food according to standard recipes with requested changes for customer satisfaction.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Learned other teammates' work tasks to train as backup.
Set up and broke down food service lines quickly to maintain service flow.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Greeted customers and answered inquiries regarding menu items and specials.
Cleaned and organized kitchen, dining and service areas.
Processed customer payments and balanced cash drawers.
Demonstrated knowledge of menu items and corresponding ingredients.
Monitored food quality and freshness throughout day.
Stored food in designated containers and storage areas to prevent spoilage.
Kept register accurate through correct billing, payment processing, and cash management practices.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Utilized POS system to receive and process food and beverage orders.
Verified prepared food met standards for quality and quantity before serving to customers.
Portioned and wrapped food to place directly on plates for service to patrons.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Adjusted food preparation methods in accordance with customer requests.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Observed diners to respond to additional requests and determine when meal completed.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Distributed food to waiters and waitresses to serve to customers.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Contributed to cost control measures by monitoring portion sizes and reducing waste.
Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Summary

Overview

Work History

Food Service Worker

Education

High School Diploma -

Skills

Timeline

Food Service Worker

High School Diploma -

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