Guisella Suarez
SUNRISE,FL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
20
20
years of professional experience
Work History
Merchandise Associate
Gap Factory Sawgrass Mills
Sunrise, FL
05.2024 - Current
- Scanned shelves and product cases for expired stock to discard outdated items.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Monitored stock to maintain sufficient quantity of featured product.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Reorganized sales floor to optimize customer flow and improve product visibility.
Managing Owner
MECANICENTRO Automotriz
Guayaquil, Ecuador
12.2012 - 02.2023
- Set specific goals for projects to measure progress and evaluate end results.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Created presentations with Microsoft PowerPoint for management team members.
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Developed spreadsheets to track project progress, budgets and other related data.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Gained market share in new sales performance through aggressive team training.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Executed strategic sales plans to expand customer base and revenue.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Implemented successful business strategies to increase revenue and target new markets.
- Maintained a detailed budget, tracked financial results, and identified areas of improvement.
- Built relationships with key stakeholders such as customers, suppliers, and partners.
Store Manager of Operations
TECNIGUAY TECNICENTRO AUTOMOTRIZ
GUAYAQUIL, GUAYAS
02.2005 - 11.2012
- Structured HR consulting services to support clients during organizational developments and changes.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided feedback on product selection, layout, displays and promotions.
- Developed and implemented effective sales strategies to increase sales volume.
- Helped sales professionals finalize customer sales and handled escalated concerns.
- Increased departmental sales, implementing strategic sales and marketing initiatives to drive growth.
- Collaborated with sales team members on strategies for increasing sales volume.
- Prepared detailed sales reports to inform management of sales performance.
- Analyzed sales data to identify areas of improvement in sales strategies.
- Provided training for sales team members on product knowledge and sales techniques.
- Generated weekly sales reports detailing customer visits and sales results.
- Led sales team to consistently deliver customer service, generating maximum sales potential.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Documented all debtor interactions accurately for compliance and follow-up.
- Managed high-volume call lists to contact debtors and secure payments.
- Collaborated with team members to meet or exceed collection goals.
- Surpassed sales goals through implementation of successful marketing strategies.
Education
Associate of Applied Science - Business Administration And Management
UNIVERSIDAD DE GUAYAQUIL
ECUADOR06-2012
Skills
- Revenue growth
- Staff training and development
- New business acquisition
- Employee engagement
- Cash flow management
- Cost reduction
- Organizational development
- Marketing tactics
- Accounting expertise
- Financial management
- Employee development
- Administrative oversight
- Budget development
- Contract negotiation expertise
- Competitive analysis
- Business administration
- Financial planning
- Strategic planning
- Customer relations
Timeline
Merchandise Associate
Gap Factory Sawgrass Mills
05.2024 - Current
Managing Owner
MECANICENTRO Automotriz
12.2012 - 02.2023
Store Manager of Operations
TECNIGUAY TECNICENTRO AUTOMOTRIZ
02.2005 - 11.2012
Associate of Applied Science - Business Administration And Management
UNIVERSIDAD DE GUAYAQUIL
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