Guiselle Raquel Vazquez Benitez
Hurst
Summary
Experienced server with strong background in high-volume customer-facing environments. Skilled in managing transactions, responding to inquiries, resolving complaints, and maintaining accurate records. Demonstrates excellent communication, attention to detail, and a commitment to delivering outstanding customer service. Ready to bring energy and reliability to a city utility customer service role.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
Bedford
09.2021 - Current
- Texas Roadhouse Restaurant – Bedford, TXServer09/2021 – Present• Delivered prompt, courteous service to over 100 guests daily.• Processed cash and card transactions with accuracy and followed handling procedures.• Resolved customer complaints efficiently and professionally.• Answered customer questions regarding menu and promotions.• Worked in a fast-paced environment while maintaining a positive attitude.• Trained and supported new team members to uphold service standards.• Maintained a clean and organized service area and followed company policies.
Education
High School Diploma -
Thomas Jefferson High School
Dallas, TX05-2020
Skills
- Customer service & satisfaction Cash handling & payment processing Order accuracy & data entry Conflict resolution & complaint handling Communication & telephone etiquette Bilingual: English & Spanish POS & transaction systems Team collaboration Attention to detail Fast-paced multitasking
Language
- Bilingual
Timeline
Server
Texas Roadhouse Restaurant
09.2021 - Current
High School Diploma -
Thomas Jefferson High School