GULNAZ AKHTIAMOVA
Pittsburgh,PA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician Volunteer
Republican Clinical Hospital of Kazan
11.2015 - 05.2018
- Managed patient privacy effectively by following HIPAA regulations while processing sensitive information related to medical histories or prescriptions details.
- Promoted a safe working environment by adhering to strict pharmaceutical storage guidelines and handling hazardous materials with care.
- Developed comprehensive knowledge of common medications, their uses, dosages, side effects, contraindications, and drug interactions while volunteering as a Pharmacy Technician.
- Enhanced patient care by accurately filling prescriptions and managing inventory.
- Assisted in increasing pharmacy efficiency by organizing shelves, restocking supplies, and maintaining up-to-date records.
- Ensured timely delivery of medications by coordinating with other pharmacy staff members and prioritizing urgent orders.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Patient Family Concierge
UPMC Mercy
12.2023 - 09.2024
- Restock supplies;
- Replace hourly rounds chart;
- Organize and declutter patient rooms;
- Answer call bells;
- Provide nourishment, water pitchers, etc;
- Support patients and their family;
- Restock vital cards;
- Restock welcome bins and folders;
- Assist team members
Fulfillment Center Associate
Amazon
11.2019 - 03.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
Personal Shopper
Giant Eagle
03.2020 - 07.2022
- Maintained high satisfaction ratings by making good selections for customers;
- Memorized store layouts and planograms to fulfill orders efficiently;
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
Barista
Giant Eagle
09.2023 - 12.2023
- Pleasantly interacted with customers;
- Controlled line and crowd with quick, efficient service;
- Maintained regular and consistent attendance and punctuality
Cashier
Jewelry Shop
09.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs;
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Restaurant Hostess
Blue Moose
05.2018 - 09.2018
- Answered phone in order to take reservations and orders by phone, informed of accurate wait times;
- Managed seating chart and monitored activity and flow in a restaurant;
- Answered customer questions about hours, seating, and menu information
Education
Bachelor Of Science - Biomedical Engineering
Kazan National Research Technological University
Kazan07.2023
Skills
- Team collaboration
- Confidentiality and HIPAA
- Problem-solving skills
- Workflow optimization
- Medication dispensing
- Prescription filling
- Supply restocking
- Pharmacy and customer records management
- Labeling accuracy
- Stocking shelves
- Healthcare regulations
- Regulatory compliance
- Order verification
- Drug interaction awareness
- FDA drug safety guidelines
- Customer service
- Data entry
- Attention to detail
- Prioritization and organization
- Team coordination
- Creative thinking
- Analytical thinking
- Equipment cleaning and maintenance
Timeline
Patient Family Concierge
UPMC Mercy
12.2023 - 09.2024
Barista
Giant Eagle
09.2023 - 12.2023
Personal Shopper
Giant Eagle
03.2020 - 07.2022
Fulfillment Center Associate
Amazon
11.2019 - 03.2020
Cashier
Jewelry Shop
09.2018 - 10.2019
Restaurant Hostess
Blue Moose
05.2018 - 09.2018
Pharmacy Technician Volunteer
Republican Clinical Hospital of Kazan
11.2015 - 05.2018
Bachelor Of Science - Biomedical Engineering
Kazan National Research Technological University
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