Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gulner Geffrard

Davenport,FL

Summary

Cybersecurity Specialist with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Information Security Analyst

Afya Heath & Wellness
01.2019 - Current
  • Perform ongoing Assessment and Authorization projects in support of client security systems and ensuring quality control of A&A documents.
  • Conduct risk assessments and collaborate with clients to provide recommendations regarding critical infrastructure, network security operations and Continuous Monitoring processes.
  • Determines security controls effectiveness (i.e., controls implemented correctly, operating as intended, and meeting security requirements).
  • Experience and knowledge of the latest security measures at all stages of an information system life cycle.
  • Ability to understand and differentiate between critical and non-critical systems and networks.
  • Experience with security tools like rapid7 InsightIDR, rapid7 InsightVM, crowdstrike, Absolute DDS, Splunk-On Call as well as Mimecast.
  • SME for quarterly phishing campaigns
  • Experience with Compliance and Audit and ability to conduct risk analysis.
  • Ability to solve complex problems involving a wide variety of information systems.
  • Limit and secure PHI/PII access within and from covered entities always (I.e., When used, stored, transmitted, or disposed).
  • Demonstrated execution of HIPAA/HITRUST testing and auditing.
  • Security training awareness on HIPAA compliance and regulations.

Cyber Security Analyst

HMS Host International
02.2014 - 12.2018
  • Monitored Security controls post-authorization to ensure continuous compliance with Security requirements.
  • Presented applicable standards overview and documentation requirements to POC.
  • Performed Vulnerability Assessment of Information System using Nessus vulnerability scanner to detect potentials risk and to make sure that risks are assessed and evaluated.
  • Created reports detailing the identified vulnerabilities and the steps to be taken to remediate them.
  • Analyzed and updates System Security Plans (SSP), Risk Assessment (RA), Privacy Impact Assessments (PIA), System Security test and Evaluation (ST&E) and the Plan of Actions and Milestones (POA&M)
  • Worked with System Owners and ISSOs through the Assessment and Authorization (A&A) process.
  • Worked with security tools like rapid7 InsightIDR, rapid7 InsightVM, crowdstrike, Absolute DDS, Splunk-On Call and Mimecast.
  • SME for quarterly phishing campaigns
  • Ensuring that appropriate steps are taken to implement information security requirements for IT throughout their life cycle, from the requirement definition phase through disposal.
  • Conduct risk assessments on HIPAA compliance

Help Desk Support Specialist

Teleperformance/AT&T
04.2011 - 12.2013
  • Installed, configured and update computer hardware and software systems.
  • Performed system and data migration
  • Fixed and repaired technical trouble within client’s side environment, including Network issues, system crashes, slow-downs and data recoveries
  • Configured client and web based emails, such as Microsoft Outlook, 2007, 2011 etc.
  • Assembled and disassemble hardware
  • Assisted customer with Hardware and Software setup
  • Setup, configured and troubleshot DSL Modem, Router and Wireless Access Point
  • Removed malware, spyware and viruses
  • Listened to customer concerns and finding a resolution to their issues
  • Handled 100’s technical issue calls weekly and consistently met high quality service standards
  • Answered inbound customer support calls regarding internet connectivity related
  • Provided and resolved second level technical assistance
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Demonstrated advanced product knowledge and the ability to solve problems
  • Configured hardware and granted system permissions to new employees.
  • Met and exceeded individual performance metrics on a daily, weekly and monthly basis
  • Responded to inquiries by phone, email and walk-up requests.
  • Built excellent rapport & confidence with all customers while identifying their needs
  • Responded to customer inquiries by taking strategic action in a timely manner
  • Used software to source and input customer data as related to the inquiry
  • Thrived as a team player in a fast-paced change-oriented environment
  • Configured hardware, devices, and software to set up work stations for employees.

Education

Bachelor of Arts - Business Administration

Indian River State College
Ft. Pierce, FL
02.2008

Skills

  • Risk Assessment
  • rapid7 InsightIDR
  • rapid7 InsightVM
  • crowdstrike
  • Absolute DDS
  • Splunk-On Call as well as Mimecast
  • SME for quarterly phishing campaigns
  • Risk Mitigation
  • Data Encryption
  • Kace system management appliances
  • Services desk
  • Jira service management

Certification

CompTIA Security Plus

CompTIA Network Plus

CompTIA A Plus

CompTIA IT Operations Specialist -CIOS

CompTIA Secure Infrastructure Specialist -CSIS



Timeline

Information Security Analyst

Afya Heath & Wellness
01.2019 - Current

Cyber Security Analyst

HMS Host International
02.2014 - 12.2018

Help Desk Support Specialist

Teleperformance/AT&T
04.2011 - 12.2013

Bachelor of Arts - Business Administration

Indian River State College

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Gulner Geffrard