Gulshan Sheikh
Dayton,NJ
Summary
Several years of overall IT Industry experience as Programmer Analyst, QA tester, Business Analyst and Mainframe Developer/Tester. Extensive experience in all phases of Software Development Life cycle (SDLC) and Agile methodologies. Outstanding knowledge of Requirements Gathering, Functional analysis, Construction, Unit Testing, and Support to various Testing techniques including Integration, Quality Assurance (QA) Test, User Acceptance (UAT) Test, Regression Test, and Production support. Worked extensively in Development, Maintenance, Testing, Support and Analysis of application software on IBM Mainframe Systems.
Overview
6
6
years of professional experience
Work History
Technical Lead
Tata Consultancy Services
01.2010 - 01.2013
- Assigned Service Request, Daily On-request tasks.
- Provided 24x7 batch/online support within the agreed SLA's Participate in discussions with Business Processors/Analysts to support them define BRS documents.
- Responsible for completing Analysis and creating System Design Specifications.
- Coordinated with Offshore team to complete coding, unit testing.
- Developed business-critical programs where frequent business interaction is required.
- Analyzed and resolved large, complex, high-risk production problems.
- Planned and ran critical quarterly, monthly processes in advance to identify issues.
- Interacted with Incident/Problem Management teams.
- Collaborated with cross-functional teams to identify improvements in existing workflows.
Programmer Analyst
Tata Consultancy Services
01.2007 - 01.2010
- Involved in the design and development of COBOL programs, JCL, PROCs, and PARMs.
- Involved in the Unit Testing of Both online and Batch programs.
- Involved in the preparation of Unit test plans and Unit test results for the initiatives, and checking the Test coverage of the system.
- Involved in the Unit Testing of Both online and Batch programs.
- Involved in the Resolution of technical issues while testing and solving UAT issues and abends.
- Co-ordinated major and minor project installations.
Education
Bachelor's - Engineering, Computer science
01-2006
Skills
- CSM, Microsoft 365, Basic networking, Share Point, One Drive, Zendesk, Salesforce tools, Manual Testing, QA
- Manage Now, Incident management system, Issue investigation, Performance optimization, Data Entry, Data Analysis, Systems development lifecycle management, Zendesk
- SCRUM Certified, Agile, Jira, Agile methodology,
- SQL, RDBMS, C/C, core Java, HTML, Mainframe, Db2, COBOL, Stored Procedure, JCL, Sorting, IMS
Timeline
Technical Lead
Tata Consultancy Services
01.2010 - 01.2013
Programmer Analyst
Tata Consultancy Services
01.2007 - 01.2010