Gulshan Thakur

Total 18+ years of experience in the IT industry, specializing in Content Management Systems (CMS) across diverse sectors including Banking, E-Commerce, and Retail. 12 years’ experience in SDL Tridion with expertise in design, development, maintenance, upgrade, deployment and support. SDL Tridion Expertise: A subject matter expert in designing, developing, and upgrading SDL Tridion-based projects. Proficient in Schema and Blueprint design, template and workflow creation, and managing content creation and migration across SDL Tridion environments. Technical Implementation: Skilled in CMS server installation and configuration, utilizing a wide array of SDL Tridion products including Content Manager, Content Deployer, Content Delivery Microservices, Topology Manager, Broker database, Experience Manager, and Content Porter. Platform Upgrades: Experienced in the full lifecycle of complex SDL CMS platform upgrades, from planning and execution to supporting content for multiple business partners using staged upgrade approaches. Agile Methodologies: Extensive experience executing projects within an Agile framework, with advanced proficiency in collaboration and project management tools such as Jira and Confluence. Software Development Life Cycle (SDLC): Comprehensive understanding of all phases of the software engineering life cycle, including requirement gathering, prototyping, design, implementation, testing, deployment, and maintenance. Global Project Leadership: Proven success working as a Tridion expert in client-facing roles at international locations (US and UK), collaborating with geographically distributed and multi-vendor teams. Stakeholder Management: Adept at liaising with client technical teams for design and architecture discussions and with business teams to translate requirements into effective CMS design and strategy. Communication: Communication skills with a track record of effectively reviewing and disseminating technical information to diverse audiences and stakeholders.

• Banking: Proven experience within the banking sector, with an understanding of financial processes and requirements relevant to large-scale IT projects.
• ECommerce and Retail: Deep knowledge of the eCommerce and retail landscapes, including content management strategies, customer experience, and operational workflows.