Gulsoma Aziz

Passionate Medical Assistant/Lab Assistant with proven expertise in phlebotomy, patient care, and lab equipment calibration. Excelled in patient-focused care and MS Office, enhancing patient satisfaction. Known for maintaining calm under pressure as well as keeping a positive attitude from the start until the end of my day! Bilingual communication skills in Pashto and some Spanish. Eager to improve and utilize my skills and further my knowledge, experience and potential growth to maintain patient relations and care efficiency.

• Recognized for outstanding dedication to patient care.
• Trained and mentored new staff members in blood draw techniques and patient care protocols.
• Received frequent positive feedback from patients regarding my gentle touch and technique during blood draws, which contributed to a more comfortable and less stressful experience.
• Demonstrated expertise in drawing blood from diverse patient populations, including geriatric patients and hard-stick patients.
• Provided clear, compassionate explanations of procedures to anxious patients, helping to ease their concerns and improve their overall experience.
• Helped implement digital intake forms, reducing paper use and improving patient data entry.
• Achieved a 98% first-attempt success rate for venipuncture, minimizing patient discomfort and reducing the need for re-draws.

• NRCMA - Nationally Registered Certified Medical Assistant
• CPR Certification
• COVID Testing Certified