GULSURINDER DEV

• Quickly and accurately counted drawers at start and end of each shift.
• Built positive relationships with customers to increase repeat business.
• Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
• Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
• Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
• Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
• Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
• Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
• Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
• Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
• Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
• Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
• Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
• Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
• Developed strong relationships with repeat customers through friendly service interactions.
• Trained team members on cash register operation and cash handling.
• Helped customers complete purchases, locate items, and join reward programs.
• Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
• Quickly and accurately counted drawers at start and end of each shift.

Greeted

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
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• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.

• Managing the Entire Counter
• Deals in International Reservation and Ticketing
• Accounts Fare Construction / give fare to agents and passenger as well and done booking
• Managing Team (Give Training to new joined, help to solve the problems if occur at counter)

• Deals in International Reservation and Ticketing